I am a Senior Server Administrator with 6 years of experience with some of the well known Webhosting Companies as well as Datacenters. I am located in India and is seeking a job as Remote Technical Support Representative with any established company. Preferably, full time.
Why Hire me ?
My exposure to Linux servers is very high. You can sleep stress free if you allow me to care your servers and at the same time you are saving your money than spending 3 to 4 times on experts of same level of my expertise.
I consider customerís success as my success. I am very much a customer-centric person. I want all my customers with a happy face and delighted to assign more work for me.
Whom I can help ?
1) My careers track started with small web hosting firms
and Technical Support Companies and later into large
datacenters with thousands of servers.
2) I can handle support Tickets of all levels ( L1,L2 and
L3) , chat support.
3) I am also interested in doing server management and security
4) As far as Hour rates go, I'm pretty flexible. I can work in
any Shift timing too.
5) I am looking for a long term relation with the customer.
6) I love working for any datacenters.
1) Linux/Unix master level Knowledge: CentOS, RHEL,FreeBSD
2) Control Panels : WHM/Cpanel,Ensim, Direct
Admin,Plesk,Webmin,without control panels
3) Server Hardening/Management: Security vulnerability
assessment, Server Audits and application of patches and
Installation and configuration of server monitoring Scripts,
O/S Security Updates, server log analysis.
4) Expert in Virtual Private Servers (VPS) and is familiar with
HyperVM, LXAdmin,, OpenVZ, Virtuozzo,HSPC.
5 ) Performance Monitoring and Server Optimization
1) Web servers: IIS and Apache,
2) DNS,Active Directory, Firewall and Proxy services (ISA),
3) Mail Server: Mail server (Exchange,MailEnable,SmarterMail)
4) FTP Servers
6) Control Panels : Plesk,Hsphere,Helm,Dotnet Control Panel, without control panels
Specialty of Service :
(1) Good and timely response to each issue.
(2) Server wide Security Auditing and service monitoring and
response within 15 minutes guaranteed for monitoring.
(3) Excellent written Communication.
(4) Can cover 24/7 with my friend freelancers on request.
(5) Master level knowledge in Cpanel and Plesk Server
(6) Can also Handle Billing Systems like WHMCS, Modern bill or WHM Auto pilot.
>> $1/ticket for any control panel if monthly ticket count is 500 or above.
>> Special discounts on dedicated/semi dedicated posts, contact me directly to know more.
>> $30/Server for server management and security hardening.
>> Special Hourly rate for Installation and configuration works
>> Contact me directly if you have lesser amount of tickets per month.
PER SERVER PLAN:
Include full dedicated support for 2 servers at:
Price : $100/monthly
Ticket Limit : Upto 500 tickets/month
Time : 8 hrs/day and 5 days a week.
Chat Support : YES
Option : for 24/7 coverage is available.
Add additional Server to this plan at just $35/month.
I am willing to learn new things and research on unexplored areas. I can adapt to your systems in a short span of time.
I am seeking a Full Time, long relationship with customers. I prefer paypal as my payment option. I can produce my detailed resume, if you are interested in my profile. I am willing to give 5 days FREE TRIAL SERVICE if reasonable customers are approaching.