var sidebar_align = 'right';
var content_container_margin = parseInt('350px');
var sidebar_width = parseInt('330px');
WHMCS support ticket reply issue?
I'm having a weird issue. All of a sudden today, we are unable to post a reply to support tickets. It marks the ticket as answered but in fact no reply was made.
Any ideas why this is or how to fix? (Haven't gotten a reply back yet from whmcs staff so asking here instead)
Is it simply just changing the status and not even posting a blank reply?
Looks like some sort of permission or database issue. Try to repair the database and see if it works.
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Yep, it just changes the status and doesn't post any reply.
I tried repairing the db, no luck.
Have you tried using the DB Cleanup utility from the admin panel? Just a guess.
Out of curiosity would this be what's responsible for the less-than-stellar response to my wife's ticket #369244?
I was starting to lose faith in you guys.
I used to run the oldest commercial Mumble
We had a similar issue, it was due to the permissions on templates_C directory, make sure that WHMCS can write to the directory.
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