var sidebar_align = 'right';
var content_container_margin = parseInt('350px');
var sidebar_width = parseInt('330px');
WHMCS support ticket reply issue?
I'm having a weird issue. All of a sudden today, we are unable to post a reply to support tickets. It marks the ticket as answered but in fact no reply was made.
Any ideas why this is or how to fix? (Haven't gotten a reply back yet from whmcs staff so asking here instead)
Is it simply just changing the status and not even posting a blank reply?
Looks like some sort of permission or database issue. Try to repair the database and see if it works.
Yep, it just changes the status and doesn't post any reply.
I tried repairing the db, no luck.
Have you tried using the DB Cleanup utility from the admin panel? Just a guess.
Out of curiosity would this be what's responsible for the less-than-stellar response to my wife's ticket #369244?
I was starting to lose faith in you guys.
I used to run the oldest commercial Mumble
We had a similar issue, it was due to the permissions on templates_C directory, make sure that WHMCS can write to the directory.
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