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Thread: Old Kayako

  1. #1

    Old Kayako

    http://helpdesk.webhostingtalk.com/

    Helpdesk Powered By Kayako eSupport 2.3.5?

    I think it looks very bad compared to the 3.50.06 version

    No offense but it looks like it would have a ton of security issues.

  2. #2
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
    Posts
    1,965
    WHT ports all security releases into their older versions of software. They probably haven't upgraded that yet because of the customizations they've done to it

    For instance, they just recently upgraded to vBulletin 3.8..they were using an older variant for the longest time and just ported over the security patches.
    $this->hasFlavr() ? $nom->nom('nom') : $want->doNot()

  3. #3
    Join Date
    Jun 2006
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    Amex & Amex
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    1,276
    You have access to the vBulletin source and from what I understand source is encrypted on Kayako? I'd love to know how can you port security fixes on a product that you cannot touch the source code?

  4. #4
    Join Date
    Mar 2007
    Location
    Washington State
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    1,083
    Unless they have an owned license, which they can have the source to.
    FazeWire Web Services.
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  5. #5
    Join Date
    Apr 2004
    Location
    UK
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    1,331
    Quote Originally Posted by amex View Post
    You have access to the vBulletin source and from what I understand source is encrypted on Kayako? I'd love to know how can you port security fixes on a product that you cannot touch the source code?
    An owned license provides you with access to > 99% if the code.
    .
    @jmedwards
    - find me on Twitter!
    Kayako help desk software - we help our customers help their customers

  6. #6
    Join Date
    Oct 2003
    Location
    Chattanooga
    Posts
    8,985
    Quote Originally Posted by Jamie Edwards View Post
    An owned license provides you with access to > 99% if the code.
    Which is why Kayako is the greatest company on the face of the planet. <3
    David
    Web hosting by Fused For businesses with more important things to do than worry about their hosting.

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