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06-30-2009, 12:55 AM #1Web Hosting Master
- Join Date
- Feb 2004
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- 631
Anyone else having problems with Hivelocity network?
It's been more than 2 hours now since we started getting severe packet losses from our box in HV.
I already posted a ticket and got no reply. Well, actually, a recent ticket was re-opened by the guy I had a live chat with re the problem.
Host-tracker.com reports more than 50% fail for my box in HV. Ping from my location shows 50%-75% loss.
Traceroute shows timeouts after reaching the HV network.
We have had several of these episodes in the past few months. Most times they lasted about 5-10 minutes.
Once incident took a long time, though. It had something to do with another box (not ours) on the same router that was being DDoS'ed. The last time (which I think I also posted here in WHT) it had something to do with the upstream provider.
I haven't had any response from the ticket I posted so I was just wondering if anyone else is having problems with their boxes in HV.
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06-30-2009, 01:19 AM #2Web Hosting Master
- Join Date
- Feb 2004
- Posts
- 631
It seems all's back to normal now. I still haven't had any reply to my ticket so I don't know what caused the packet losses or how they remedied it.
I've been with them for almost 4 years now and I have had several boxes come and gone with them and I still think they're a topnotch provider.
This is the first time, though, that I haven't had any reply to my ticket with them. I wonder what's going on.
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06-30-2009, 02:38 AM #3Web Hosting Master
- Join Date
- Jun 2003
- Location
- Tampa FL
- Posts
- 2,380
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06-30-2009, 04:16 AM #4Web Hosting Master
- Join Date
- Feb 2004
- Posts
- 631
I got a reply from HV later on stating that there was a bandwidth issue with another box on the same switch as ours so we were affected.
Anyway, all's well and good now. Thanks HV!
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