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  1. #26
    Actually they have a history of doing this that proceeds the recent attack. We ordered a Xen VPS from them in September last year, and got an OpenVZ one. Admittedly we didn't dispute it because we were not that bothered, but it would have been nice to get what we asked for and at the very least asked if the substitution was acceptable.

    After the attack the VPS was lost forever, so we ordered another one. It was the same story again, we specified Xen and got OpenVZ. I understand that they "sell" Xen, but has anyone actually got a Xen VPS with them or do they all silently end up as OpenVZ?

  2. #27
    Join Date
    Jun 2008
    Posts
    323
    Quote Originally Posted by chris34 View Post
    let's get back on topic and help this guy.
    That's what I was trying to do this whole time . There is a certain way you must play the PayPal dispute process if you want an "account adjustment" as refunds for virtual goods place you against a brick wall.

  3. #28
    Well i have heard good things about them but after the hack they still seems to be still coping up issues around them, May be you got a incorrect response try to confirm again with them, If they still refuse then thats bad and very sad.
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