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  1. #1
    Join Date
    Apr 2008
    Posts
    439

    [for hire] Support 1-3 Level

    Hello,

    I have 3 years of experience in web hosting. I from Russia.
    Last 3 years I work (right now too) in Russian company, we provide hosting, vps, also dedicated.

    My duties:
    1. Tech support via tickets and livechat
    2. Writing KB articles
    3. Controlling staff

    Languages:
    1. Russian - excellent
    2. English - in writing excellent, speaking in learning process

    Skills:
    1. Linux system administrator (CentOS, Debian, Fedora, Ubuntu)
    2. Major control panels (DirectAdmin, cPanel, ISPManager, VDSManager, Parallels Infrastructure Manager, Parallels Power Panel, WebMin)
    3. Monitoring servers via cacti, nagios, munin
    4. Virtualization systems - OpenVZ, Virtuozzo
    5. Software:
    Web servers - Apache, Nginx
    DNS - named
    Mail - exim, dovecot, postfix
    FTP - proftpd, pureftpd, vsftpd
    PHP - CLI, suPHP
    Firewalls - CSF, iptables

    I work with next billing/support panels:
    1. Ubersmith PRO/DE
    2. Kayako
    3. ClientExec
    4. WHMCS

    Also, I want say, what I know how importance get fast answer on tickets, so I can answer for 1-10 min. I from Russia, so I can provide tech support to night shifts.


    Please feel free and send me any suggestions. I will answer everybody.

    Contact:
    Email: [email protected]
    Also I have a gTalk and MSN accounts.

    Thanks.

  2. #2
    Join Date
    Apr 2008
    Posts
    439

  3. #3
    Join Date
    May 2008
    Location
    Indore, India
    Posts
    1,541
    PM me your Skype or MSN ID.

  4. #4
    Join Date
    Apr 2008
    Posts
    439
    Sent PM.
    Thank you.

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