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[for hire] Support 1-3 Level
I have 3 years of experience in web hosting. I from Russia.
Last 3 years I work (right now too) in Russian company, we provide hosting, vps, also dedicated.
1. Tech support via tickets and livechat
2. Writing KB articles
3. Controlling staff
1. Russian - excellent
2. English - in writing excellent, speaking in learning process
1. Linux system administrator (CentOS, Debian, Fedora, Ubuntu)
2. Major control panels (DirectAdmin, cPanel, ISPManager, VDSManager, Parallels Infrastructure Manager, Parallels Power Panel, WebMin)
3. Monitoring servers via cacti, nagios, munin
4. Virtualization systems - OpenVZ, Virtuozzo
Web servers - Apache, Nginx
DNS - named
Mail - exim, dovecot, postfix
FTP - proftpd, pureftpd, vsftpd
PHP - CLI, suPHP
Firewalls - CSF, iptables
I work with next billing/support panels:
1. Ubersmith PRO/DE
Also, I want say, what I know how importance get fast answer on tickets, so I can answer for 1-10 min. I from Russia, so I can provide tech support to night shifts.
Please feel free and send me any suggestions. I will answer everybody.
Email: [email protected]
Also I have a gTalk and MSN accounts.
My gtalk account - [email protected], also you can send suggestions to this email.
Last edited by Ilya74; 06-29-2009 at 09:12 AM.
PM me your Skype or MSN ID.
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