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  1. #1
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16

    Need Dedicated Server to handle my 300 hosting clients

    I'm tired of BS and who can do what until they have to perform and then you're left high and dry.

    I need a dedicated server - no VPS - with 250 to 500MB dual mirrored drives, 2 to 4MB RAM and 500 t0 1000 gig bandwidth.

    I host mainly small, shopping cart sites, many are 200MB packages, my largest package is 2000MB.

    Cpanel/WHM/Fantastico

    About 10 or 12 dedicated IPs, with more available as clients opt for SSL certs.

    Moving from my current dedicated server to yours while keeping the same domain name is a must. I do not want to have my clients all have to change name servers at their registrars.

    Fully managed, I'm a salesman, not a tech and must depend on you to keep things up and running.

    I've been through 3 servers in the last year, the one I have now for about a week.

    Think about this - a bunch of low traffic, low storage, low bandwidth cpanel accounts. Nothing hi-tech about them, would run on a 486.

    Just need to KEEP them running.

    I have clients around the world, mainly US and UK, but also Europe and OZ/NZ, a few other places.

    Not the least bit interested if whoever I must communicate with does not have English as a first language, be it sales or support, particularly support. Both speaking and writing.

    Don't tell me to look in the ads, been there, been through 5 pages and 90% are selling servers to heavy hitters, high bandwidth users and gamers.

    Bandwidth is at the bottom of my list, UPTIME IS EVERYTHING.

    If you have something for me, or know someone who does, please let me know. If you are selling $750 per month enterprise solutions, please save us both time and move on.

    I have a profitable business and price is secondary to PROVEN performance.

    Let me know what you have, I'm ready to move yesterday.

  2. #2
    Join Date
    Aug 2008
    Posts
    2,469
    Welcome to WHT! I would recommend either taking a look at Liquid Web and or GigeNet for a managed server. If not, try getting something at ServerBeach, The Planet, and or SoftLayer then just get 3rd party management such as Total Server Solutions. You may also want to take a look at the offers section here, http://www.webhostingtalk.com/forumdisplay.php?f=36

  3. #3
    Join Date
    Jun 2005
    Location
    New York
    Posts
    2,883
    Do you have any preference to where your server is located (ie. central US)
    XeHost.net - Hosting websites since 1999!
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  4. #4
    What is the problem you keep running against with the hosts you are leaving?
    PACIFICRACK - Striving for Automated and Scalable Servers
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  5. #5
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Thanks, GCM, I'll check them out.

    Sean, North America would be nice.

  6. #6
    Join Date
    Dec 2006
    Location
    Netherlands
    Posts
    1,435
    I would strongly suggest you to go with ThePlanet. Get a high end server with full server management, should work very nice for you. They own 6 data-centers, so you couldn't go wrong with them. As you might already know, they are in the USA.

    If your taking a chance in Europe, then LeaseWeb with SLA would be your best bet.

  7. #7
    Join Date
    Jun 2007
    Location
    North Carolina
    Posts
    4,988
    If you have something for me, or know someone who does, please let me know. If you are selling $750 per month enterprise solutions, please save us both time and move on.
    Hosts won't be able to contact you with offers, but the recommendations should help you out. Do you have a budget you're trying to work with? I noticed that you're looking for a server in North America. Is there a specific area you'd like your servers to be located?

  8. #8
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Thanks, but I'll pass on them.

    I think their managed servers are definite overkill. I do not need an enterprise solution. When I say price is secondary, I do not intend to pay for something that is 5 times my requirements.

  9. #9
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Quote Originally Posted by HivelocityJJ View Post
    Hosts won't be able to contact you with offers, but the recommendations should help you out. Do you have a budget you're trying to work with? I noticed that you're looking for a server in North America. Is there a specific area you'd like your servers to be located?
    No, not particular. English as a first language is more important than where they are located. I've had them is Northern VA, Dallas, Seattle, Chicago and FL over the years and can't tell much difference.

    They could be in North Korea for all I care, as long as they stay up and I can communicate in English. (A bit of an exaggeration, but you get the idea.)

  10. #10
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Quote Originally Posted by Adam_OC3 View Post
    What is the problem you keep running against with the hosts you are leaving?
    Where to start? I'm sure there is a limit to how many characters you can post in a single reply.

    To begin with, the scheduled 6 hours to move from my previous server to the new one just one week ago turned into 26 hours. There has not been a 12 hour period since without several tickets having to be submitted.

    Half the accounts did not migrate, migrated in part, ended up with changed configurations, cpanel email accounts did not come over, all sorts of CORE errors, on and on.

    Support from some really concerned and helpful to overlooking such obvious stuff that even I see it.

    The migration before I did myself and had none of these problems.

    Then today 5 or 6 CRITICAL email warnings, then 5 or 6 more 45 minutes later and no one there did anything about them. Only after 2 phone calls from me did anything happen.

    There was also a reset about midnight that I knew nothing about and received no notice of and the load was at about 14 and everything locked up when I got to my PC this morning.

    Not a day it hasn't been down in 8 days. Clients are baling and I don't blame them.

    I think they may be fine for renting servers to companies for their own use. But they just don't get it when it comes to hosting a variety of clients.

    None of my clients have any exotic stuff. One designer does have a number of Drupal sites, other than that it's CubeCart, OSCommerce and ZenCart, with a few PrestaShop and X-carts thrown in. As I said, low traffic, low demand shopping carts.

    Definitely not rocket science, just some basic PHP scripts.

  11. #11
    Join Date
    Feb 2008
    Location
    Houston, Texas, USA
    Posts
    3,262
    Hi Pete,

    Don't be afraid to approach a few providers. That's the best way to flesh out a "custom" deal based on what matters most (low bandwidth need but reliable and somewhat powerful server config). Your main interests are:

    Affordability: to the extent that you need a reliable provider and a server that can handle the load
    Management: they have to understand that you could care less about the system as long as it's running and secure
    Migration help: you give them the green light and 30 minutes later your 300 clients are the new server

    Regards
    UNIXy - Fully Managed Servers and Clusters - Established in 2006
    Server Management - Unlimited Servers. Unlimited Requests. One Plan!
    cPanel Varnish Plugin -- Seamless SSL Caching (Let's Encrypt, AutoSSL, etc)
    Slow Site or Server? Unable to handle traffic? Same day performance fix: joe@unixy

  12. #12
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Quote Originally Posted by UNIXy View Post
    Hi Pete,

    Don't be afraid to approach a few providers. That's the best way to flesh out a "custom" deal based on what matters most (low bandwidth need but reliable and somewhat powerful server config). Your main interests are:

    Affordability: to the extent that you need a reliable provider and a server that can handle the load
    Management: they have to understand that you could care less about the system as long as it's running and secure
    Migration help: you give them the green light and 30 minutes later your 300 clients are the new server

    Regards
    Oh, if it could only happen!

    At least I have something to dream about tonight.

    Getting to be my bedtime, but I know where I will be in the morning. Well, if it's like last week, maybe here in the afternoon, because I'll be kissing butts all morning.

    Thanks all!

  13. #13
    Join Date
    Jun 2007
    Location
    North Carolina
    Posts
    4,988
    Quote Originally Posted by UNIXy View Post
    Hi Pete,

    Don't be afraid to approach a few providers. That's the best way to flesh out a "custom" deal based on what matters most (low bandwidth need but reliable and somewhat powerful server config). Your main interests are:

    Affordability: to the extent that you need a reliable provider and a server that can handle the load
    Management: they have to understand that you could care less about the system as long as it's running and secure
    Migration help: you give them the green light and 30 minutes later your 300 clients are the new server

    Regards
    By contacting a few different providers you should be able to get a pretty decent deal. Just do your research before making a final decision.

  14. #14
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,956
    If you need help moving the accounts, contact the new provider first and make sure it's ok with them. There are quite a few server providers who can do this for you free of charge. For others, you can always hire a 3rd party to help you move the accounts. Since it's Cpanel to Cpanel, you can probably get platinumservermanagement to move the accounts for you. I'm not sure how good they are, but they are affordable.

    Good luck
    AYKsolutions.com - High Bandwidth Specialists - 10Gbps/20Gbps+ Unmetered & DDOS Protected
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  15. #15
    Join Date
    Sep 2008
    Location
    Melbourne
    Posts
    405
    Nearly all providers will help with migration. Drop them a line, most are willing to help.

  16. #16
    Quote Originally Posted by peteVA View Post
    I'm tired of BS and who can do what until they have to perform and then you're left high and dry.

    I need a dedicated server - no VPS - with 250 to 500MB dual mirrored drives, 2 to 4MB RAM and 500 t0 1000 gig bandwidth.

    I host mainly small, shopping cart sites, many are 200MB packages, my largest package is 2000MB.

    Cpanel/WHM/Fantastico

    About 10 or 12 dedicated IPs, with more available as clients opt for SSL certs.

    Moving from my current dedicated server to yours while keeping the same domain name is a must. I do not want to have my clients all have to change name servers at their registrars.

    Fully managed, I'm a salesman, not a tech and must depend on you to keep things up and running.

    I've been through 3 servers in the last year, the one I have now for about a week.

    Think about this - a bunch of low traffic, low storage, low bandwidth cpanel accounts. Nothing hi-tech about them, would run on a 486.

    Just need to KEEP them running.

    I have clients around the world, mainly US and UK, but also Europe and OZ/NZ, a few other places.

    Not the least bit interested if whoever I must communicate with does not have English as a first language, be it sales or support, particularly support. Both speaking and writing.

    Don't tell me to look in the ads, been there, been through 5 pages and 90% are selling servers to heavy hitters, high bandwidth users and gamers.

    Bandwidth is at the bottom of my list, UPTIME IS EVERYTHING.

    If you have something for me, or know someone who does, please let me know. If you are selling $750 per month enterprise solutions, please save us both time and move on.

    I have a profitable business and price is secondary to PROVEN performance.

    Let me know what you have, I'm ready to move yesterday.
    You want C-Panel and then fully managed. A true fully managed host will take care of everything, so there would be no need for C Panel. They'll also assist you with moving everything over and making sure with you that everything is OK before going live.

    Good Luck with your search.
    NationalNet
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  17. #17
    Join Date
    Jun 2004
    Location
    Europe
    Posts
    3,822
    Maybe you should take a dedicated unmanaged server with a high availability SLA - good backup solution (we can recommend R1soft) and a separate 24/7 management company like for example Serverwizards.
    Swiftway.net Your Business deserves our Quality - Experts on Hand since 2005. Europe & US locations, we operate our own network AS35017 Support response time <15 minutes 24/7
    Introducing our new Entry level server line ! Support response time <15 minutes 24/7. Technology Fast 50 & Fast 500 award winning for multiple years, Your Business deserves Swiftway Quality.

  18. #18
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Thanks to all.

    I think there may be varying views of "managed".

    Here is what I am looking for, it would be basically what any reseller with a WHM account on a shared server has.

    Someone to keep the server running and possibly install a necessary php / perl package required by a specific user.

    Do a restore once a twice a year for the fool cpanel account who deletes their own site.

    Handle any errors that may come up from time to time.

    In fact, what I am looking for is my own WHM reseller account on a stand alone server, so I do not have 100 clients down because someone on the same server as me, but is not a client of mine has been hacked and now the server is down.

    Or someone who is not my client tries a bit of spamming and my clients are blacklisted since they share the IP.

    Etc.

    I simply want to be the sole WHM on a server. so that there is no butt to kick but my own or my accounts, who I am selective in taking on.

    Again, low tech stuff. Nothing fancy. There have been periods of 6 months without a call or ticket to support. But those periods were as a reseller on a shared server.

    That is what I am looking for. My own server, set up with me as the single WHM reseller and the basic support needed to keep things going. With a mirrored Raid 1 so that if one is down the other will kick in.

    I set up many a Novell network with mirrored drives, I can't imagine there is much difference on a server.

    And I'm always ready for an education.

  19. #19
    Join Date
    Dec 2006
    Location
    Netherlands
    Posts
    1,435
    You can also get an unmanaged server. Get management from PSM. Perhaps offer them a lot more money for a better SLA. Your done.

  20. #20
    Join Date
    Oct 2006
    Location
    US/EU/UK
    Posts
    4,886
    Did you send requests to any dedicated hosting providers. I can not mention any names, because this in not appropriate but there are excellent dedicated hosting providers around and some of them are even advertisers. I didn't see anything about your budget but you should be able to find a reliable service in a price range $180 - $240 per month. It is not bad idea to check for any local data centers and local hosting providers.
    HostColor.com Edge Infrastructure - US Dedicated Servers & Europe Dedicated Hostingsince 2000
    In 50 U.S. Edge Data Centers & 80 POPs worldwide
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  21. #21
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Quote Originally Posted by HostColor View Post
    Did you send requests to any dedicated hosting providers. I can not mention any names, because this in not appropriate but there are excellent dedicated hosting providers around and some of them are even advertisers. I didn't see anything about your budget but you should be able to find a reliable service in a price range $180 - $240 per month. It is not bad idea to check for any local data centers and local hosting providers.
    Just what I am looking for, a dedicated hosting provider in the price range you mention.

    I'm just being lazy, since you can spend a week sorting through all of the advertisers, some of whom are looking for some of Microsoft's business, not my little $200 per month.

    Just hoping to do a bit of filtering here.

    Thanks!

    I do notice some don't mind bending the rules, I'm getting a few PMs, as well. (And yes, as a good forum citizen I know what to do about them.)

  22. #22
    Join Date
    Oct 2006
    Location
    US/EU/UK
    Posts
    4,886
    You'd better report any rules violation to Moderators. All other web hosting forums have been fooled by spammers. Only the WHT and few others stay live. I have spend a few minutes searching for VA data centers and web hosts and found some. Of course I might not post any as far as I don;t have any experience with them.
    HostColor.com Edge Infrastructure - US Dedicated Servers & Europe Dedicated Hostingsince 2000
    In 50 U.S. Edge Data Centers & 80 POPs worldwide
    24/7 Support ★★ Support Tickets - LiveChat - Phone

  23. #23
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    Well, there is AOL

    Between AOL, independent centers, the US government, etc. Northern Virginia is probably the most wired place in the world.

    Maybe I'm missing something, but I've been lead to believe that physical proximity has little to do with anything server-wise. Truth be told, I have more clients in the UK than anywhere, but we don't speak the same language.

    No problem on the PM's. I'll see that they are handled properly. Actually, most of my clients come from forums, but I would never PM them first.

  24. #24
    Join Date
    Oct 2006
    Location
    US/EU/UK
    Posts
    4,886
    This is strange.. what you have just said. Why do you say that you don't speak the same language as your UK clients do? Was it a figure of speech or you meant "different business approaches"...?
    HostColor.com Edge Infrastructure - US Dedicated Servers & Europe Dedicated Hostingsince 2000
    In 50 U.S. Edge Data Centers & 80 POPs worldwide
    24/7 Support ★★ Support Tickets - LiveChat - Phone

  25. #25
    Join Date
    May 2004
    Location
    Hampton Roads, Virginia
    Posts
    16
    I am very active on a couple of UK forums, but find that there is quite a difference in many daily terms of speech. I would never call sneakers ir tennis shoes "trainers" as a quick example. Using msn with many m8s daily has taught me quite a bit of it, but I'm afraid getting into the support people may require more vocabulary adjustments and at 70 I'm definitely an old dog.

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