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My RackShack!

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  #1  
Old 11-07-2002, 04:53 PM
puggy106 puggy106 is offline
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Join Date: Feb 2002
Location: England
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My RackShack!


Hey guys,
Haven’t posed much on ere again lately, been busy with one thing or the next.

I really just wanted to give a small plug for our server company, RackShack. They, like us have good and bad reviews on their services, although I would like to think that there positive reviews strongly out weigh the negatives ones.

We have just purchased another 3 servers with them over the last few weeks to add to our already large collection. This was just after the time where there was a “Rackshack Server Drought” Personally I though that with the sudden rushes of servers coming though, IP allocation, new server specs and what not there would be a few problems with at least 1 of the servers.

I was pleasantly surprised, with a few days we had all 3 servers up and running with our name servers, setup etc. ready for use for you guys.

Support, not that it is needed much from us, but from the few tickets we have had with them we have an excellent response times, the longest I believe is around 45 minutes.

On the odd occasion that we need a server rebooted the average “reboot time is less that 10 minutes”

As you can probably tell, I have a little time on my hands this evening so I thought I would share my happy times with my server company with you people.

Congratulations Robert, keep doing what your doing.

Take care,

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  #2  
Old 11-07-2002, 05:08 PM
smidwap smidwap is offline
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Join Date: Mar 2002
Location: Chesterton, IN
Posts: 792
Good review...but when were the times you asked for the reboots (is in time of day)? What if one of us wanted a reboot at 1 A.M.? Could they do it in a very short amount of time? I'm not really directing these questions towards you, maybe others know.

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  #3  
Old 11-07-2002, 09:01 PM
JonL JonL is offline
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Join Date: Sep 2002
Posts: 884
Glad to hear

I, myself have a RackShack server and enjoy it thoroughly. When network problems arise they are fixed in a very reasonable duration of time. Their support has been good as well. So far I have had no problems with their service

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  #4  
Old 11-07-2002, 09:04 PM
UH-Matt UH-Matt is offline
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Join Date: Aug 2002
Location: London, UK
Posts: 9,029
Im another rackshack user, got several servers with them, and cannot complain. Another thumbs up.

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  #5  
Old 11-07-2002, 10:23 PM
Tallon Tallon is offline
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Join Date: Aug 2001
Posts: 311
All in all I'm happy with them as well. Hearing the horror stories at first scared me but I haven't really had any problems with them to speak of except for a 30 minute reboot time yesterday. That was a little tense. I'd recommend them

  #6  
Old 11-07-2002, 11:14 PM
sonichost sonichost is offline
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Join Date: Mar 2002
Posts: 141
I too will vouch for RackShack.

The other night I had a server decided to lock up @ 3:50AM.

Less than 5 minutes after I'd filled out the ticket it was back online.


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  #7  
Old 11-08-2002, 12:06 AM
AntiSpamHosts AntiSpamHosts is offline
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Join Date: Jul 2002
Posts: 751
Anytime I need help, there is always someone there in the chat room (I am already on IRC, so it is all the easier)...Great support, good servers.

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