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Thread: end user support monthly?
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06-26-2009, 11:21 PM #1Web Hosting Master
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end user support monthly?
I was looking for a company that would provide support for my clients on a monthly payment plan instead of a per ticket plan. any ideas for this? or a company that only charges me for an invoice around 1 week or so when a ticket is made so i dont buy 50 tickets and only use 10 of them?
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06-27-2009, 12:38 AM #2Web Hosting Master
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I believe assistanz.com has a per ticket plan where you can carry over tickets for up to 6 months, this might be a suitable option for you.
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06-27-2009, 03:49 AM #3Aspiring Evangelist
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I believe there is a wiki article on WHT in regards to outsourced support companies.
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06-28-2009, 11:06 PM #4Web Hosting Master
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06-29-2009, 12:08 AM #5Disabled
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SupportSages offer an unlimited tickets plan for a monthly charge I believe.
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06-29-2009, 05:44 AM #6Web Hosting Master
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Most of the hosting setup requires a custom plan, its better to shoot an email to sales for more options.
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06-29-2009, 08:53 PM #7Web Hosting Master
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06-29-2009, 10:19 PM #8Junior Guru
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Check the WHT Wiki
Also search in WHT there is many outsourced support.
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06-29-2009, 10:22 PM #9Junior Guru
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Check the WHT Wiki
Also search in WHT there is many outsourced support.
Best Regards||| JFOC Network Solution - Affordable Web Hosting
||| Web Site: https://www.jfoc.net
||| Cloud Page Builder - Page Builder
||| Web Site: https://www.cloudpagebuilder.com
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06-29-2009, 10:36 PM #10Web Hosting Master
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Every company has a different billing structure. If you are looking for low usage or the ability to carry over, you will have to go through the list at http://www.webhostingtalk.com/wiki/Server_management
and contact each to see what they can offer you.PlatinumServerManagement (also known as PSM)
The OLDEST and LARGEST and MOST TRUSTED server management provider in the USA, with 15+ employees and growing!
Providing quality support for OVER 21 years! Currently supporting over 3,000+ servers monthly!
www.PlatinumServerManagement.com Proud member of the NJ BBB & Chamber of Commerce & Authorized cPanel Partner.
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06-30-2009, 10:54 PM #11Web Hosting Master
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06-30-2009, 11:12 PM #12Junior Guru
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partner has PSM now and don't hear any complaints so you might want to give them a chance.
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07-01-2009, 09:22 AM #13Web Hosting Master
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█ madgenius.com - S Corp. We are US based company.
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█ Also offering custom solutions and automated provisioning for most services
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07-01-2009, 02:23 PM #14Web Hosting Master
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