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  1. #1
    Join Date
    Mar 2008
    Posts
    372

    where to check mail-queue in cPanel ??

    where to check mail-queue in cPanel ??

    my friend has an vps and he has some trouble sending mail to 1 particular host such as hotmail, all the remaining hosts the mails are sent, but only to tht particular mail host the mails are not sent regularly, some times they recv it some times they don't

    checked webmail, couldn't see any failed/bounced mail mail msg, so not sure why this is happening, so I want to check the mail-queue for him to check the status of tht particular host, if I could try to sort them out directly with the mail server for him.

  2. #2
    Join Date
    Jun 2009
    Location
    Kochi,India
    Posts
    177
    To view the mail queue :
    1. Log into WHM
    2. Go to Main >> Email >> Mail Queue Manager
    3. You can click on the message to see the details
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  3. #3
    Join Date
    Jun 2009
    Location
    Kochi,India
    Posts
    177
    Have you checked /var/log/exim_mainlog while sending the mails to that particular host with which you are having issues.
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  4. #4
    Join Date
    May 2006
    Location
    EU & USA
    Posts
    3,684
    If you have WHM access you might also want to configure the tools from configserver.com (cmm and cmq) these make life a bit easier.

  5. #5
    Join Date
    Mar 2008
    Posts
    372
    thanks for the info
    I took a look into whm

    and this was how it was in one of the mails checked:
    Code:
    1MJAGY-0001Mj-I1-H
    nobody 99 99
    <[email protected]>
    1245779922 0
    -ident nobody
    -received_protocol local
    -body_linecount 58
    -max_received_linelength 161
    -auth_id nobody
    -auth_sender [email protected]
    -allow_unqualified_recipient
    -allow_unqualified_sender
    -local
    XX
    1
    [email protected]
    
    190P Received: from nobody by vps.host.com with local (Exim 4.69)
    	(envelope-from <[email protected]>)
    there is no error code on it ??
    checked other mails too from same domain but found similar header in all of them...
    so wat can b the error for this sort of problem ?

  6. #6
    Join Date
    Jun 2009
    Location
    Kochi,India
    Posts
    177
    Inorder to know see the errors, run the following commands from the command prompt

    # exim -qff & (to flush your mail queue)
    # tail -f /var/log/exim_mainlog

    From the exim log you will able to find the error
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  7. #7
    Join Date
    Mar 2008
    Posts
    372
    thanks for the info rt
    I tried to processing a file to queue and found out the error, the host was blocking traffic from some ip range for some reason, so filled out form for them to allow ours, didn't get reply yet but hopin it would get resolved soon

  8. #8
    Join Date
    Jun 2009
    Location
    Kochi,India
    Posts
    177
    You are welcome
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  9. #9
    You can also use the given command to check the exim logs to trace the error,

    # tail -f /var/log/exim_mainlog cwd
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  10. #10
    Join Date
    Mar 2009
    Location
    Near You..
    Posts
    81
    Please check whether if the RDNS is corrcetly set for the mail server IP.

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