Results 26 to 50 of 113
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06-27-2009, 09:10 AM #26Newbie
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- Mar 2006
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- 19
Hi, even though we can only change our OS once per month what about the ability to re-install (reload) the same OS on the VDS/VPS? Do we need ticket for that or can we do it ourselves anytime we want using VDS panel?
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06-27-2009, 09:42 AM #27Newbie
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- Jun 2009
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- 21
I doubt they would allow it, as the rationale behind this was to keep audit trail in case of fraudulent / criminal activities.
But this is kind of contradictory to desire of have a VPS, as most customer would like a OS level flexibility. I have watched the offering forum for some time, I'd say this is most restrictive policy among all the VPS providers. most others just say what's not allowed, while this one simply give a short whitelist.
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06-27-2009, 09:51 AM #28Newbie
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- Jun 2009
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- 21
This is not true. Fedora/CentOS/RedHat all have desktop versions (all depending on focus of selecting packages). In addition, it's entirely possible to upgrade between Fodora releases without re-installing from scratch. And a user can upgrade Fedora to next release (say from 10->11, or 11->12 when it becomes available), from command line, without having the need to open a ticket with you. Assume it's Xen based VPS and can have its own kernel.
Fedora can take advantage of latest development and latest libraries. It indeed posts some risk of reliability, while others who do not limit themselves in web hosting business would like to enjoy new features.
Understood that you come from administrative perspective, but not sure how this policy would please most of customers.
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06-27-2009, 10:42 AM #29WHT Addict
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- May 2009
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- 125
What about cPanel?
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06-27-2009, 03:14 PM #30Aspiring Evangelist
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- Aug 2002
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- 381
Shoutcast is fine and doesn't require approval.
Since we have no way of knowing ahead of time what purpose the hwVPS will be used for, we install it in such a way that yum, apt-get, or ports are completely functional and run on a minimal install of the OS. You're welcome to install whatever software you want or need that isn't against our terms of service. For instance, for an hwVPS with CentOS, you'd want to do a 'yum install' of apache, mysql, php, and any other requisite software. Yum takes care of the hard part. You'd then install Wordpress. If you experience any trouble, our support team is there to help you learn how to do it. If you need us to do it for you, we have a Managed hwVPS option available.
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06-27-2009, 03:20 PM #31Aspiring Evangelist
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- Aug 2002
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- 381
Additional IP addresses are between $3.50/month per IP for the Starter hwVPS and $1.30/month per IP for the Expert hwVPS.
If you order after the 30th, our regular prices are listed on our web site. The Starter hwVPS regular price is $30/month and it goes up from there.
That said, we're working to fill these nodes, so we'll undoubtedly be back on the offers section every week until they are full. We may not be offering deals quite this good later on, though.
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06-27-2009, 03:23 PM #32Aspiring Evangelist
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- Aug 2002
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- 381
Changing to a different OS is limited to once per month, but reimaging your hwVPS to the same OS in a fresh state can be done as often as you need, within reason. We might object if you're doing it several times a day all month long. It does require a support ticket to reimage your hwVPS. We do not allow customers to reimage their own VPS for security and technical support reasons.
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06-27-2009, 03:27 PM #33Aspiring Evangelist
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- Aug 2002
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- 381
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06-27-2009, 03:29 PM #34Aspiring Evangelist
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- Aug 2002
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- 381
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06-27-2009, 09:20 PM #35New Member
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- Jun 2009
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- 0
Out of curiosity, if I were to order now, what sort of turn-around time would I be looking at?
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06-27-2009, 11:08 PM #36Aspiring Evangelist
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- Aug 2002
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- 381
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06-27-2009, 11:58 PM #37WHT Addict
- Join Date
- Jan 2006
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- Worldwide
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- 150
Actually, if someone is trying to avoid exposing themselves directly to law enforcement, you would do something like the following:
Root a server/computer (Every country that has internet access has extensive amounts of zombie machines)
Use a proxy or TOR
Not looking for a host that allows IRC....
There is nothing wrong with IRC. If you're going to get DDoS'd, you're going to get it regardless if you're running an IRCd, or IRC client on a server.
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06-28-2009, 01:35 AM #38New Member
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- Jun 2009
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- 0
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06-28-2009, 02:01 AM #39New Member
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- Aug 2008
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- 2
nice VPS, but i dont understand why i need to enter domain name and nameservers?
i enter my domain and fake nameservers. is it OK?
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06-28-2009, 03:37 AM #40Aspiring Evangelist
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- Aug 2002
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- 381
CentOS is 1 business day setup. So if you ordered right now, you'd be setup by the end of the day on Monday (Pacific time, GMT -7:00).
If you ordered Monday, you'd be setup sometime before the end of Tuesday.
That said, we're going to be setting up a bunch of these tomorrow, so it could be sooner.
We're working through the automation of setups, so they are getting faster.
Regarding your concern about yum, please ignore that troll. I don't know what rock he crawled out from under. The post he references is about a completely different line of services based on Virtuozzo. If a Virtuozzo VPS is provisioned by HSPC (now Parallels Business Automation), yum is not installed or supported. Using yum on a Virtuozzo VPS provisioned by HSPC can break the control panel functions in HSPC. The hwVPS offered on this thread are based on Xen and yum is installed and completely functional on Linux distributions that use it. No worries.Last edited by advantagecom; 06-28-2009 at 03:42 AM. Reason: forgot to answer the last part of the question
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06-28-2009, 03:54 AM #41Aspiring Evangelist
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- Aug 2002
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- 381
The domain name field is necessary since it is what we will setup when installing the OS on the hwVPS. It's a basic part of networking. That said, if you don't care if you have a working hostname, then you're welcome to supply a fake one, but we're not going to let you call it www.bankofamerica.com , for instance.
As far as the nameserver fields, that's a quirk of the billing system. We're transitioning away from HSPC to WHMCS and are still working out some of the finer points of the new system. The fields aren't really necessary. Just put something in them so you don't get an error message.
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06-28-2009, 04:15 AM #42New Member
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- Jun 2009
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- 0
Thank you for your updates - I decided to pull the trigger after all.
It seems, however, that my invoice hasn't been marked as paid even though the Paypal transaction went through without a hitch. I guess this needs to be done manually?
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06-28-2009, 04:55 AM #43Aspiring Evangelist
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- Aug 2002
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- 381
We've noted that PayPal payments that don't have a verified shipping address included with the payment are not automatically accepted due to the payment accept settings on our PayPal account. As each order is fraud screened, we accept payments for orders that pass fraud screening and the invoice is marked as paid at that time.
Without knowing some details that I could match to an order (an order time or invoice number, for instance), I wouldn't be able to say for certain that this applies in your case.
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06-28-2009, 05:15 AM #44New Member
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- Jun 2009
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- 0
Invoice #27, paid at 3:12 AM, CDT. Thank you for your prompt response.
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06-28-2009, 02:04 PM #45New Member
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- Aug 2008
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- 2
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06-28-2009, 03:01 PM #46Aspiring Evangelist
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- Aug 2002
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- 381
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06-28-2009, 03:09 PM #47Aspiring Evangelist
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- Aug 2002
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PayPal subscriptions are automatically accepted. When PayPal is selected as the payment method, our billing system allows customers to pay by one time or setup a subscription.
The one time PayPal payments without a confirmed shipping address or from unverified PayPal accounts are the ones that require us to review and accept the payments. I believe this only applied to U.S. PayPal users if the PayPal payment accept settings page in our account can be believed.
We had that setting in there for when we sold our old equipment on ebay, but we can work around that. I've changed the setting so that it no longer requires a confirmed shipping address for the payment to be automatically accepted.
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06-28-2009, 03:27 PM #48New Member
- Join Date
- Aug 2008
- Posts
- 2
i have verified us paypal account, but payment status - unclaimed.
Invoice #26
and your website very hard to navigate, i cannot find how to login.
PS: i found, Services->VPS order->Client Area. not easy way
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06-28-2009, 03:47 PM #49Newbie
- Join Date
- May 2003
- Posts
- 6
I also signed up yesterday and it shows unclaimed. Does this just mean it has not yet been processed? I am invoice #25 :-)
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06-28-2009, 05:05 PM #50Aspiring Evangelist
- Join Date
- Aug 2002
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- 381
Your order has not been fraud screened yet. Once it has, your payment will be accepted and setup will begin.
Regarding the "unclaimed" status, that is because we had our PayPal account set to "ask us" regarding accepting one time payments from U.S. account holders that did not supply a verified shipping address.
Since the time of your order we have changed our PayPal account settings to automatically accept one time payments without requiring a shipping address. This should not be a problem with future orders.
Regarding the difficulty you had finding where to login to the billing system, we're looking into the best way to resolve that.
We've been doing hosting since 1997 and we've had several different billing systems over the years. If we just put up a link on simplywebhosting.com to our newest billing system, it would confuse users still on the older billing systems. We're looking at ways to do this while keeping it easy for everyone.
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