Does PayPal still use that reputation number thing?
It has been so long since I have purchased anything through PayPal online, and I tried searching their site but couldn't find this. Like before any time you sold something over $5 you received a point towards your reputation at PayPal. It used to be clearly visible on your overview page, but I no longer see it. Does it still exist? It was impressive when you would buy from a company to see that they had thousands of points.
Have you attempted contacting Paypal regarding this issue directly using the "Contact Us" link provided on their website, http://www.paypal.com
However I am quite sure that system is broke. It no longer updates/updates accounts randomly and has been for some time now. I don't know if they are phasing it out, or trying to fix it. It's hard to say at this point.
It's been more than a year since they stopped counting, and with the new paypal interface I don't see the number at all (mine was at 47 I believe).
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I agree with that. we have had several cases go unanswered for weeks. We had one issue where we called them, gave them the ticket number and they were unable to find the ticket in there system (most likely a new call center rep).