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  1. #1

    Problem with Plesk Panel

    We recently moved our server to 1and1 with Plesk 9.0.

    We are facing following problems:

    Mail accounts can send mail but not receive.
    Domains are not working with www.domain.com only with domain.com

    Is there a way to move domains form Cpanel to Plesk?

    We appreciate any help.

  2. #2
    Join Date
    Apr 2009
    Posts
    604
    Check your mail logs for details as to where the incoming mail is getting routed to. For the www.domain.com issue, check the DNS and make sure you have an A record for both domain.com and www.domain.com. I also suggest that you use * and cname it to you main domain.

  3. #3
    Problem solved with help of 1and1 support.

    SMTP was switched off.
    For accepting www.domain.com we need to change the rename the domain in plesk panel

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