I have read many many posts about imhosted over the years I have been with them and up until last week I did not know why the negativity existed - I never had a problem - but now it seems that this is at an end - Support of late is non existent.
So I'd be interested to hear what other recommended hosts are at comparable prices and features - but it needs to be backed by support. I am looking for a reseller account and then possibly move to dedicated server in the not too distant future.
Don't do it! I have tried and tried to contact someone to help me, NO ONE HAS ANSWERED!!!!! I was supposed to have a domain name registered, that hasn't happened and it has been 9 days now! There is no on answering phone calls or emails. I have to say I feel I have been scammed.
Yeh well as I said - I have been a client with imhosted for about 2 years now - exact start time I am not sure about - anyway their support has usually been OK, usually within 24 hours, 48 at the most. But of late it has been terrible. I finally got 1 answer after about ten days to say contact support - Hello! - what do you think I was doing - and the reply to my ten day old support request to contact support I felt was rude and unnecessary.
If I got a reply saying that they were busy due to server problems or were at least working on it or at least an acknowledgement would have sufficed (for a period of time) - at least I would have known what was going on - but to get a reply from them to say I should contact support - I mean sheesh! - thats really helpful. And yes I contacted support and every other email address I could find on their site to try and get a response.
Hence why I posted here to start the hunt for an alternative.