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06-21-2009, 03:39 AM #1Newbie
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- 9
Problem with sending emails from our serverto gmail
Hi,
Recently I have encountered a problem with Gmail accounts ; I can not send Any messages to gmail from our server by ip address 64.85.165.82 at all.
Kindly refer me the best cure to fix the problem and I declare that any needed item will be available to present.
Some of the messages appearing are listed below.
Many thanks in advance.
Our server ip's :
64.85.165.82
64.85.165.83
Very truly yours,
Hamed Niki
Message 1MGpDu-0005sl-3a is not frozen
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1MGpDu-0005sl-3a
delivering 1MGpDu-0005sl-3a
Connecting to gmail-smtp-in.l.google.com [72.14.247.114]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
gmail-smtp-in.l.google.com [72.14.247.114] Connection timed out
Connecting to alt1.gmail-smtp-in.l.google.com [209.85.218.42]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt1.gmail-smtp-in.l.google.com [209.85.218.42] Connection timed out
Connecting to alt2.gmail-smtp-in.l.google.com [72.14.221.27]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt2.gmail-smtp-in.l.google.com [72.14.221.27] Connection timed out
Connecting to alt3.gmail-smtp-in.l.google.com [216.239.59.27]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt3.gmail-smtp-in.l.google.com [216.239.59.27] Connection timed out
Connecting to alt4.gmail-smtp-in.l.google.com [74.125.47.114]:25 ... failed: Connection timed out (timeout=5m)
LOG: MAIN
alt4.gmail-smtp-in.l.google.com [74.125.47.114] Connection timed out
LOG: MAIN
== h.cpuman@gmail.com R=lookuphost T=remote_smtp defer (110): Connection timed out
LOG: MAIN
** h.cpuman@gmail.com: retry timeout exceeded
LOG: MAIN
cwd=/var/spool/exim 8 args: /usr/sbin/exim -v -t -oem -oi -f <> -E1MGpDu-0005sl-3a
LOG: MAIN
<= <> R=1MGpDu-0005sl-3a U=mailnull P=local S=3165 T="Mail delivery failed: returning message to sender"
LOG: MAIN
cwd=/var/spool/exim 4 args: /usr/sbin/exim -v -Mc 1MIHQM-0001NR-Qz
delivering 1MIHQM-0001NR-Qz
LOG: MAIN
Completed
LOG: MAIN
=> h.niki <h.niki@alborznic.com> R=virtual_user T=virtual_userdelivery
LOG: MAIN
Completed
And some emailes return
Warning: message 1MGXOF-00028e-Tq delayed 24 hours
Now What I must to do?
How i can check the system?
how i can fix the problem?
Thanks For your relies.
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06-21-2009, 06:07 AM #2Web Hosting Master
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Connecting to alt3.gmail-smtp-in.l.google.com [216.239.59.27]:25 ... failed: Connection timed out (timeout=5m)
* Remote host down( highly unlikely)
* network problem on your end.run a traceroute to 72.14.247.114 to debug.
* Firewall blocking
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06-21-2009, 07:26 AM #3Always Learning...
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Restart exim and then check.
BTW is it only gmail facing problem or other domains too?Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
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06-21-2009, 03:13 PM #4PING PONG
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Check the O/P of the command "exim -bt h.cpuman@gmail.com".. It will show the correct router used by Exim to reach the remote SMTP server..
If it is failing, check the router used and do check if gmail.com is listed in localdomain's list..
Also check if you are able to connect to gmail's SMTP server:
telnet 72.14.247.114 25█ WebHostRepo.com
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06-22-2009, 07:25 AM #5Newbie
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Hi,
Thanks for tour answers details of related command :
exim -bt h.cpuman@gmail.com
h.cpuman@gmail.com
router = lookuphost, transport = remote_smtp
host gmail-smtp-in.l.google.com [72.14.247.27] MX=5
host alt1.gmail-smtp-in.l.google.com [209.85.221.32] MX=10
host alt2.gmail-smtp-in.l.google.com [74.125.79.114] MX=20
host alt3.gmail-smtp-in.l.google.com [209.85.220.27] MX=30
host alt4.gmail-smtp-in.l.google.com [209.85.216.6] MX=40
and
Telnet Result:
telnet 72.14.247.114 25
Trying 72.14.247.114...
telnet: connect to address 72.14.247.114: Connection timed out
telnet: Unable to connect to remote host: Connection timed out
TRACEROUTE
traceroute 72.14.247.114
traceroute to 72.14.247.114 (72.14.247.114), 30 hops max, 40 byte packets
send: Operation not permitted
this problem is only with gmail not other domains.
Problem not solved yet
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06-22-2009, 07:38 AM #6Newbie
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I disbaled firewall and testtrace route again and result:
traceroute 72.14.247.114
traceroute to 72.14.247.114 (72.14.247.114), 30 hops max, 40 byte packets
1 64.85.160.1 (64.85.160.1) 193.097 ms 193.069 ms 194.101 ms
2 209.165.240.189 (209.165.240.189) 1.790 ms 1.789 ms 1.779 ms
3 ae0-105.cr1.ord1.us.nlayer.net (69.31.111.17) 39.532 ms 39.524 ms 39.576 ms
4 core1-2-2-0.ord.net.google.com (206.223.119.21) 9.479 ms 9.477 ms 9.458 ms
5 209.85.250.239 (209.85.250.239) 10.706 ms 10.699 ms 10.688 ms
6 72.14.239.90 (72.14.239.90) 37.050 ms 35.390 ms 209.85.242.215 (209.85.242.215) 37.688 ms
7 72.14.238.127 (72.14.238.127) 37.678 ms 40.411 ms 216.239.49.77 (216.239.49.77) 39.586 ms
8 72.14.236.82 (72.14.236.82) 45.454 ms 44.242 ms 216.239.46.122 (216.239.46.122) 47.843 ms
9 209.85.176.198 (209.85.176.198) 39.166 ms 48.991 ms 48.974 ms
10 ag-in-f114.google.com (72.14.247.114) 35.177 ms 35.805 ms 35.775 ms
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06-22-2009, 07:43 AM #7Newbie
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- Jun 2009
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- 9
This is one of our emails header file:
mailnull 47 12
<h.niki@alborznic.com>
1245670546 0
-helo_name phpniki2
-host_address 91.98.201.35.50665
-host_auth fixed_login
-interface_address 64.85.165.82.25
-received_protocol esmtpa
-body_linecount 67
-max_received_linelength 71
-auth_id h.niki@alborznic.com
-deliver_firsttime
-host_lookup_failed
XX
1
h.cpuman@gmail.com
213P Received: from [91.98.201.35] (helo=phpniki2)
by server.alborznic.com with esmtpa (Exim 4.69)
(envelope-from <h.niki@alborznic.com>)
id 1MIhoQ-0006bH-M9
for h.cpuman@gmail.com; Mon, 22 Jun 2009 16:05:47 +0430
042F From: "Hamed Niki" <h.niki@alborznic.com>
025T To: <h.cpuman@gmail.com>
026 Subject: Mail Checking
038 Date: Mon, 22 Jun 2009 15:04:58 +0330
018 MIME-Version: 1.0
091 Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0000_01C9F34A.D15926A0"
052 X-Mailer: Microsoft Office Outlook, Build 11.0.5510
047 Thread-Index: AcnzLXjavhiv8ggmS0Wd08iHIQ/Wbg==
057 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5512
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06-22-2009, 10:50 AM #8Web Hosting Evangelist
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Does the mail send when you disable the firewall?
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06-23-2009, 04:21 AM #9Newbie
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no the emails not send when i disabled the firewall please hurry up and Thanks for your replies.
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06-23-2009, 06:23 AM #10Newbie
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Check in the panic logs ..if you are in such a hurry try an eximup
seems to be a cpanel server
Thanks
Cyrus
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06-23-2009, 07:16 AM #11Mostly Retired!
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Code:h.cpuman@gmail.com router = dk_lookuphost, transport = dk_remote_smtp host gmail-smtp-in.l.google.com [209.85.210.65] MX=5 host alt1.gmail-smtp-in.l.google.com [209.85.222.5] MX=10 host alt2.gmail-smtp-in.l.google.com [209.85.221.79] MX=20 host alt3.gmail-smtp-in.l.google.com [72.14.221.114] MX=30 host alt4.gmail-smtp-in.l.google.com [209.85.217.7] MX=40
When all else fails and if you don't have time to troubleshoot:
# /scripts/reseteximtodefaults
Although it smells more of a DNS thing.
Also, reverse lookups are working for your IP's, but you don't have any MX records which may be a part of the problem.
Code:john@pdxor-db02~:$ dig alborznic.specialservers.net mx ; <<>> DiG 9.2.4 <<>> alborznic.specialservers.net mx ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49856 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION: ;alborznic.specialservers.net. IN MX
The config for specialservers.net seems to be correct:
Code:john@pdxor-db02~:$ dig specialservers.net any ; <<>> DiG 9.2.4 <<>> specialservers.net any ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33891 ;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;specialservers.net. IN ANY ;; ANSWER SECTION: specialservers.net. 14400 IN TXT "v=spf1 a mx ip4:70.38.12.242 ~all" specialservers.net. 14400 IN NS ns2.specialservers.net. specialservers.net. 14400 IN NS ns1.specialservers.net. specialservers.net. 14400 IN SOA ns1.specialservers.net. root.specialservers.net. 2009051101 14400 3600 1209600 86400 specialservers.net. 14400 IN A 70.38.24.177 specialservers.net. 14400 IN MX 10 mail.specialservers.net.
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06-23-2009, 09:37 AM #12Newbie
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- 9
This is the correct information
dig alborznic.com any
; <<>> DiG 9.3.4-P1 <<>> alborznic.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44358
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 2
;; QUESTION SECTION:
;alborznic.com. IN ANY
;; ANSWER SECTION:
alborznic.com. 4237 IN NS ns1.alborznic.com.
alborznic.com. 4237 IN NS ns2.alborznic.com.
;; AUTHORITY SECTION:
alborznic.com. 4237 IN NS ns1.alborznic.com.
alborznic.com. 4237 IN NS ns2.alborznic.com.
;; ADDITIONAL SECTION:
ns2.alborznic.com. 9069 IN A 64.85.165.83
ns1.alborznic.com. 9070 IN A 64.85.165.82
;; Query time: 19 msec
;; SERVER: 64.85.160.4#53(64.85.160.4)
;; WHEN: Tue Jun 23 17:25:51 2009
;; MSG SIZE rcvd: 127
You must dig alborznic.com any
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06-23-2009, 10:38 AM #13Mostly Retired!
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Yes, the "any" function works as well, but notice you still have no MX records.
Here's mine:
Code:; <<>> DiG 9.2.4 <<>> n3twork.net any ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3653 ;; flags: qr rd ra; QUERY: 1, ANSWER: 9, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;n3twork.net. IN ANY ;; ANSWER SECTION: n3twork.net. 86224 IN NS ns0.n3twork.net. n3twork.net. 86224 IN NS ns1.n3twork.net. n3twork.net. 86224 IN NS ns3.n3twork.net. n3twork.net. 86224 IN NS core.n3twork.net. n3twork.net. 86224 IN SOA ns0.n3twork.net. dns.n3twork.net. 2009062130 3600 7200 1209600 86400 n3twork.net. 14224 IN MX 10 unix.n3twork.net. n3twork.net. 14224 IN MX 20 mx.alpha.n3twork.net. n3twork.net. 14224 IN MX 30 mx.deuce.n3twork.net. n3twork.net. 14224 IN TXT "v=spf1 a mx ip4:XXX.XXX.XXX.XXX ~all" n3twork.net. 14224 IN A XXX.XXX.XXX.XXX
Anyone else have suggestions?Last edited by Johnny Cache; 06-23-2009 at 10:47 AM.
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06-23-2009, 11:09 AM #14Mostly Retired!
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Okay, I looked at the reverse entries for the two IP's in your first post.
Reverse lookup reveals PTR = alborznic.specialservers.net. for both IP's.
dig -x 64.85.165.82
; <<>> DiG 9.3.4-P1 <<>> -x 64.85.165.82
;; QUESTION SECTION:
;82.165.85.64.in-addr.arpa. IN PTR
;; ANSWER SECTION:
82.165.85.64.in-addr.arpa. 43200 IN PTR alborznic.specialservers.net.
; <<>> DiG 9.3.4-P1 <<>> -x 64.85.165.83
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24456
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;83.165.85.64.in-addr.arpa. IN PTR
;; ANSWER SECTION:
83.165.85.64.in-addr.arpa. 43200 IN PTR alborznic.specialservers.net.
------------------------------------------------------------------
Using 'dig alborznic.com mx" I found that the MX record is simply "alborznic.com" - this is where I became confused because 'dig -x 64.85.165.82' doesn't return a hostname that matches your MX record.
Would anyone care to constructivly criticize or support my assumption that this is a reverse dns thing? I imagine if you had your server provider change the PTR records to alborznic.com for your two IPs, that it could correct the issue.
I believe the MX record and RDNS must match to avoid trouble.Last edited by Johnny Cache; 06-23-2009 at 11:19 AM.
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06-23-2009, 11:26 AM #15Mostly Retired!
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Note the bold text - shouldn't this read h.cpuman.gmail.com instead? I've also not seen a question mark in an SPF record before.Something else to correct while you're at it.
Code:Answer records alborznic.com 1 TXT v=spf1 ip4:64.85.165.82 a mx ip4:66.79.171.106 ?all 14400s alborznic.com 1 MX 0 alborznic.com 14400s alborznic.com 1 SOA server: ns1.alborznic.com email: h@cpuman.gmail.com serial: 2009051105 refresh: 86400 retry: 7200 expire: 3600000 minimum ttl: 86400 86400s alborznic.com 1 NS ns2.alborznic.com 86400s alborznic.com 1 NS ns1.alborznic.com 86400s alborznic.com 1 A 64.85.165.82 14400s Authority records Additional records alborznic.com 1 A 64.85.165.82 14400s ns1.alborznic.com 1 A 64.85.165.82 14400s ns2.alborznic.com 1 A 64.85.165.83 14400s TraceRoute to 64.85.165.82 [alborznic.com] Hop (ms) (ms) (ms) IP Address Host name 1 54 33 66 72.249.134.177 - 2 26 62 62 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net 3 87 141 102 4.68.19.190 - 4 38 52 48 4.69.136.145 ae-82-82.ebr2.dallas1.level3.net 5 69 52 104 4.69.132.105 ae-2.ebr1.denver1.level3.net 6 61 106 89 4.69.132.38 ae-1-100.ebr2.denver1.level3.net 7 53 56 80 4.69.132.62 ae-3.ebr1.chicago2.level3.net 8 115 117 93 4.69.140.189 ae-6.ebr1.chicago1.level3.net 9 83 57 59 4.68.101.136 ae-14-55.car4.chicago1.level3.net 10 44 66 56 4.71.102.42 xe-0-2-0.cr1.ord1.us.nlayer.net 11 81 73 63 69.31.111.18 as30517.ae0-105.cr1.ord1.us.nlayer.net 12 83 67 65 209.165.240.190 - 13 88 61 58 64.85.165.82 alborznic.specialservers.net
- I'm pulling this from http://network-tools.com/default.asp...=alborznic.com by the way.
Any number of these issues could be causing the problem.Last edited by Johnny Cache; 06-23-2009 at 11:40 AM.
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06-23-2009, 11:44 AM #16Mostly Retired!
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Let me correct myself. As long as you've quoted the first and last line of the SPF in your DNS zone, then you're OK.
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06-23-2009, 04:14 PM #17Newbie
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Hi
i check my ipaddress in spam blacklists all servers is clean but one of them is not clean here you can check it
http://www.myiptest.com/staticpages/...isted-IP-DNSBL
is this problem for me to connect gmail and yahoo ?
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06-23-2009, 04:24 PM #18Newbie
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06-28-2009, 12:43 AM #19Newbie
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everyone can help me about the problem?
is this problem for me that my ip blocked from one of spam block list checkers?
I test below link and i see my ip listed there.
my ipaddress 64.85.165.82
http://www.backscatterer.org/index.php?target=test
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06-28-2009, 03:12 AM #20Junior Guru
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It's hard to tell who Google does and doesn't use as authoritative spam sources. No one here can give you that answer. However if you're listed, you should first ensure your server isn't spamming without you knowing it and then ask to be delisted from that spam list.
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06-28-2009, 04:35 PM #21PING PONG
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Generate exim stats using the 'eximstats' command to find the top users sending mail from your server.
If you are sure that your servers (both 64.85.165.82 and 64.85.165.83) aren't spam sources then take steps to delist the IPs.
As a temporary measure, you can even try changing the interface IP of Exim.█ WebHostRepo.com
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06-29-2009, 07:22 AM #22WHT Addict
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you main problem is in network.
If you can't telnet to google mail server IP's then how you want it to send mails.
Ask your hosting company about this. Say them that you can't telnet to google mail servers IP's on port 25.
Maybe they blocked google IP's to port 25.
Successful telnet example:
root@server6309:# telnet 72.14.247.114 25
Trying 72.14.247.114...
Connected to 72.14.247.114.
Escape character is '^]'.
220 mx.google.com ESMTP 30si9890714agc.69
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