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Thread: Virpus. Again.

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  1. #1
    Join Date
    Dec 2001
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    MO
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    629

    Thumbs down Virpus. Again.

    After 12+ hours of my server being down yesterday, with no explanation from them, it's down again. And so is their site: http://virpus.com
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  2. #2
    Same problem on my side too. It has been a hellish 24 hours with Virpus.
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  3. #3
    Join Date
    Dec 2001
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    MO
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    What the hell? 24+ hours now and no real response from anyone. I'm moving the second that server comes back up.
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  4. #4
    This latest wave of Virpus downtime is now 5 hours and counting.

    My ticket is still not responded to.

    Sent an email to kenneth.odem(at)virpusnetworks.net to highlight the issue.

    If the problem is node specific, I can't understand why Virpus won't move customers under ovz-nat to a different node. Instead, we're left here to fry!

    This is unprofessionalism at its finest.
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  5. #5
    Join Date
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    Why I will be leaving Virpus ASAP: http://i24.photobucket.com/albums/c31/subigo/virpus.jpg
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  6. #6
    Join Date
    Mar 2009
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    Quote Originally Posted by subigo View Post
    What really sucks is the massive downtime with no warning's and yet has to pop back up online, once there online get a backup and request some type of refund for the downtime and go to a more reliable host.
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  7. #7
    Join Date
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    I've migrated my customers to a server with another host. I suggest everyone do the same.
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  8. #8
    Quote Originally Posted by subigo View Post
    I've migrated my customers to a server with another host. I suggest everyone do the same.
    Would do the same if it wasn't for the data that's already on my VPS.

    Still ZERO response from Virpus and Ken.
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  9. #9

    Arrow

    The site's up now,may be your site might be up too.
    try to have a peep.
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  10. #10
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    Quote Originally Posted by Azmeen View Post
    Would do the same if it wasn't for the data that's already on my VPS.

    Still ZERO response from Virpus and Ken.
    Always keep recent backups And same here, no response at all.

    Quote Originally Posted by hosting guru View Post
    The site's up now,may be your site might be up too.
    try to have a peep.
    Nope. My server's still down.
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  11. #11
    Quote Originally Posted by subigo View Post
    Always keep recent backups And same here, no response at all.



    Nope. My server's still down.
    I have backups for my own sites. I'm just worried about my customers.
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  12. #12
    Join Date
    Mar 2008
    Posts
    372
    my friend's vps looks he didn't have down time, not sure didn't get the uptime stats from my friend yet

    the worst part of the virpus as far as I have checked is, even if the down time is due to them, they simply say it doesn't meet terms with SLA,

    just an edit again, its down now
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  13. #13
    Join Date
    Oct 2001
    Location
    Atlanta
    Posts
    197
    I'm involved with a site that is offline with virpus for well over 24 hours.
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  14. #14
    Join Date
    Nov 2006
    Location
    Connecticut
    Posts
    49
    I got an email on 6/18 alerting that they were migrating to VDS Manager and to expect a brief outage that evening. My VPS experienced two brief outages sometime after 10:00 p.m. eastern on the 18th, and has been running fine since. Whatever the problem is, it hasn't affected the node I'm on.

    I hope you're back online soon.
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  15. #15
    Join Date
    Dec 2001
    Location
    MO
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    Not only has the server been up/down for three days now, but I still haven't received a single real response from anyone at Virpus.

    If you want to see ticket hell, look at this: http://i24.photobucket.com/albums/c3...ViewTicket.png
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  16. #16
    I just got an email from Richard (Virpus Support Engineering) informing me that they've disabled my VPS for investigation due to high load.

    After more than two days of no activity, at least I'm receiving some news from them.

    Will update when I get more info.
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  17. #17
    Join Date
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    Quote Originally Posted by Azmeen View Post
    I just got an email from Richard (Virpus Support Engineering) informing me that they've disabled my VPS for investigation due to high load.

    After more than two days of no activity, at least I'm receiving some news from them.

    Will update when I get more info.
    It took them 4 days to figure this out? hah.

    Guess who still hasn't received a response.
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  18. #18
    Join Date
    Mar 2009
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    Quote Originally Posted by subigo View Post
    It took them 4 days to figure this out? hah.

    Guess who still hasn't received a response.
    Maybe they'll tell you the same thing. Really unproffesional on their behalf.
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  19. #19
    Join Date
    Dec 2001
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    MO
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    Quote Originally Posted by semoweb View Post
    Maybe they'll tell you the same thing. Really unproffesional on their behalf.
    They haven't told me anything yet. In fact, the server is still up and down.
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  20. #20
    Join Date
    Sep 2008
    Location
    Seattle, WA
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    ovz-dasher down for me, anyone else?
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  21. #21
    Join Date
    Apr 2009
    Location
    Mars, Solar System
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    3
    ovz-dasher downed.
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  22. #22
    Join Date
    Sep 2008
    Location
    Seattle, WA
    Posts
    1,323
    Anyone know of a VPS provider that will match my plan with Virpus?
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  23. #23
    Join Date
    Apr 2009
    Location
    Mars, Solar System
    Posts
    3
    dasher online now...
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  24. #24
    Join Date
    Sep 2008
    Location
    Seattle, WA
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    1,323
    208.89.209.66 down for me.
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  25. #25
    Join Date
    Sep 2008
    Location
    Seattle, WA
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    well dasher is up but node seems down/issues. VDS giving "Status Admininstrative down "
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