06-19-2009, 02:06 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Ok, so I come here not to try and bash on my host by name, but to try and inquire if this is becoming more common place.
I ordered a new server:
Quadcore
8GB Ram
4 x 1TB SATA Hard Drive
Hardware Raid 10
Server 2k8 Std 64-Bit
I think I got a good deal and got the details for the server sent to me within 24 hrs.
Well, one of the 1st things I checked is what hardware controller they installed and downloaded to management software for it. Well, after I did that I could obviously see the model # of the drives. They turned out to be the new Samsung 1TB LP drives that spin at a mere 5900 RPM. I instantly went from being happy customer for the last year to, well, I thought I was going to have a brain aneurysm.
The numbers on the drives show that I'm losing up to 120MB/sec consistent throughput compared to comparable Seagate 7200 RPM 1TB SATA drives.
What new drives are you seeing at budget US hosts? There is allot of SATA out there and I'm curious if the DC's even care anymore what drives they put in.
Anyway, I put in a trouble ticket about it and they are supposedly going to have a solution for me.
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06-19-2009, 02:11 PM
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Custom Hosting Master
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Join Date: Jan 2007
Posts: 2,602
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They didn't specifically promise top end drives, and budget hosts tend to buy desktop grade drives, and not RE3 or equivalents.
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High Bandwidth Servers
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06-19-2009, 02:17 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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I understand. But these are below desktop level imo. 5900 RPM? When is the last time you cracked open a desktop pc and saw less than a 7200 rpm hard drive?
I could see these Green/Low Power drives being used for large storage maybe, maybe an atom box....but this is hardware RAID 10.
And, last year when I initially setup our first server with this host I found one of our drives was a refurb done by a drive remanufacturing center in china after looking up the control board that displayed some unusual information to windows device manager.
Last edited by bluee; 06-19-2009 at 02:20 PM.
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06-19-2009, 03:09 PM
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Web Hosting Evangelist
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Join Date: Nov 2007
Location: Worcester, MA
Posts: 455
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Was it something you requested or something they offer "standard?"
If a client came to me and requested the lowest possible price with A, B, and C as their only server requirements, a slower rpm HDD might be what ties that all together. Although I must admit, I'd feel obligated to tell someone if they were being priced on a HDD lower than 7200 rpm.
I'm not condoning slower rpm drives, but maybe it makes a bit more sense in that light.
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06-19-2009, 04:11 PM
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Web Hosting Guru
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Join Date: Jul 2008
Location: Maryland
Posts: 309
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Just curious how you know you are losing 120MB/sec? What are you comparing against? A benchmark or a similarly configured server with RAID10? Not doubting you, but it's needed information.
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06-19-2009, 04:52 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Quote:
Originally Posted by RHServices
Just curious how you know you are losing 120MB/sec? What are you comparing against? A benchmark or a similarly configured server with RAID10? Not doubting you, but it's needed information.
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Well, as I said, "up to 120MB/sec" because the stats of the 7200.11 Seagate (7200 RPM Drive) has a sustained tranfer of 125MB/sec and the Seagate LP 5900RPM drives have a sustained tranfer rate of 95MB/sec.
Sure, we can get into what type of data I'm reading and writing and if I'm read/writing contiguious files etc. But upon the raw numbers from the manufacture I'm at a disadvantage before I even get started.
Last edited by bluee; 06-19-2009 at 04:58 PM.
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06-19-2009, 04:56 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Quote:
Originally Posted by zomgmike
Was it something you requested or something they offer "standard?"
If a client came to me and requested the lowest possible price with A, B, and C as their only server requirements, a slower rpm HDD might be what ties that all together. Although I must admit, I'd feel obligated to tell someone if they were being priced on a HDD lower than 7200 rpm.
I'm not condoning slower rpm drives, but maybe it makes a bit more sense in that light.
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The server setup was standard with two drives, I had them add two and the HW RAID controller. I paid an extra one time fee for the two drives and controller.
Sales at the host has informed me that they are looking into it because they supposedly only buy 7200RPM drives and do not know why I'm seeing 5900RPM drives....but then again this is a sales guy. *Sigh*
And of course all of a sudden I cannot login and take a screenshot of the model number and serial number because they are processing a reformat request.
We'll see. At least they are quick on tickets.
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06-19-2009, 06:02 PM
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Junior Guru
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Join Date: Aug 2003
Posts: 218
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>> they are looking into it because they supposedly only
>> buy 7200RPM drives
That's probably it. Someone ordered the wrong drives. I cannot really imagine that any data center would intentionally put in non-server drives (less than 7200RPM). The price difference is really not that much, and second, if any data center would do that, then they are doomed as they will have to spend more money later because of broken drives -- money for replacement drives and especially for all the work that comes with such replacements on a working server, including the time needed for communications with the customer. It just does not calculate!
John
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06-19-2009, 08:28 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Well, sad news.
The host says "Currently all 1TB drives we have are 5900 RPM"
I wonder how many people with them know this? Should I ask for a refund being that is obviously substandard? I asked in the reply if their larger drives come in 7200 RPM 
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06-19-2009, 09:01 PM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Well, yes, I'm not a nubcake when it comes to servers. But I think they were trying to go the power saving route with these new drives to try and reduce their power and figuring that the client wouldn't care or notice.
But for god sakes, every other DC in the world can offer 7200 rpm drives...in this case if someone has a prob they should just go buy a few for me. 1TB drives are dirt cheap!
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06-19-2009, 11:41 PM
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Junior Guru Wannabe
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Join Date: Jun 2009
Posts: 79
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I only go for WD or Seagate drives.
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06-20-2009, 05:46 AM
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Junior Guru
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Join Date: Aug 2003
Posts: 218
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Seagate 5900-RPM drives have a better performance than the Samsung 5900-RPM drives you got -- also use less electricity. However, none of the 5900-RPM drives should be used for other than backup servers (or for home use), certainly not for high performance and SMB servers in general.
John
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06-22-2009, 03:35 AM
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Newbie
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Join Date: Jun 2009
Posts: 22
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Ahh, I accidently said Samsung and not Seagate. They are in fact Seagate 5900 RPM LP drives....that's why I compared it to the Seagate 7200 Drives.
Well, the Host is ordering new 1TB 7200 RPM SATA hard drives and they will be in Thursday. They did rearrange the billing cycle on our existing server so we will not have to pay for an extra month of service for that server.
But, I believe I'm paying for 1.5 weeks on the new server for them to find some regular hard drives:-(
I will let you guys know what model they decide to go with. Hopefully WD RE3's, F1 RAID series or something of the sort, but I doubt it...
I did send them a wish list of drive models, they responded that it will be 7200 RPM and 1TB and couldn’t comment on model.
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