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Thread: We3Cares?

  1. #1
    Join Date
    Jun 2008
    Location
    Europe
    Posts
    181

    We3Cares?

    Hello every1,

    I see alot of good reviews about we3cares, and thinking to hire them, I wanted to ask the current customers of we3carea what support meduims do they provide? I don't see they have got helpdesk or anything coz in the website there is no sign of helpdesk.

    Do they only have normal email?

    How fast is the response?


    Thanks

  2. #2
    Join Date
    Jun 2006
    Location
    Support Ticket Near You!
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    1,106
    Response time is good; obviously you're best bet is to simply contact them and go for it.

    James is on AIM too:
    jameswe3cares

    I believe he's the "Boss" so to speak.

    I've used them in the past, but I'm using www.mattchariot.org now. Very good pricing and response time. Available to me via MSN 24/7.
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  3. #3
    Join Date
    Feb 2004
    Posts
    741
    We3Cares is pretty good. I used them for a few tasks a while back and they took care of them promptly. I posted my review here

    http://www.webhostingtalk.com/showthread.php?t=853205

  4. #4
    Join Date
    Jun 2008
    Location
    Europe
    Posts
    181
    wondering what support methods do they have?

    helpdesk? Can't find it in the website
    plain email only?
    live chat?

  5. #5
    Join Date
    Feb 2004
    Posts
    741
    I've did most of the discussion through e-mail, Gtalk or AIM.

  6. #6
    Join Date
    Apr 2009
    Posts
    604
    Quote Originally Posted by Katatonic View Post
    but I'm using www.mattchariot.org now. Very good pricing and response time. Available to me via MSN 24/7.
    Upon visiting their contact page at http://www.mattchariot.org/contactus.html I noticed 2 things which pushed me away from working with them for now at least.

    http://www.mattchariot.org/contactus.html


    The phone number doesn't work, you get a RingCentral message saying it isn't active or doesn't exist.


    Upon visiting www.mattchariot.com I get an Account Suspended page, so I doubt [email protected] would work unless they have the DNS re-routed to their .org email.

  7. #7
    Join Date
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  8. #8
    Join Date
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    Singapore
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  9. #9
    Join Date
    Apr 2007
    Location
    Atlanta, Ga. USA
    Posts
    88
    I myself gave them a review not too long ago. HERE and I still think highly of them.
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  10. #10
    Join Date
    Feb 2008
    Posts
    93
    Quote Originally Posted by JSlominski View Post
    Upon visiting their contact page at http://www.mattchariot.org/contactus.html I noticed 2 things which pushed me away from working with them for now at least.

    http://www.mattchariot.org/contactus.html




    The phone number doesn't work, you get a RingCentral message saying it isn't active or doesn't exist.
    The physical address given is based in India and 1-800-xxx-xxxx is a toll free number format in India.

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