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  1. #1
    Join Date
    Jun 2006
    Location
    East Coast // NYC
    Posts
    1,693

    Thumbs up L1, L2, L3 Remote Support Positions (Windows)

    ReliableSite.Net currently has immediate openings in our Support Department.

    Please do not private message, IM, or Live Chat. All communication must be through e-mail as described below.

    Listed below are the tasks & requirements of these positions.

    Level 1-3 Technical Support Agent Tasks
    Monitoring servers, Assisting customers via Live Chat, and Help desk with things such as: Creating Email Accounts, Databases, Sub-Domains, Installing SSL's, email troubleshooting, WHMCS assistance, etc.

    There will also be occasional sales questions from within Live Chat.

    Requirements
    -Advanced DotNetPanel / HELM Knowledge
    -Advanced Windows Server 2003/2008 Knowledge
    -MS SQL Server Knowledge
    -MySQL Knowledge
    -WHMCS Knowledge
    -Great People Skills
    -Proper Grammar & English Skills
    -Ability to Multi-Task
    -Must be at least 18 years of age

    Hourly/Monthly Salary: Negotiable

    We're looking for

    Available Shifts
    Monday - Sunday
    1AM - 9AM EST
    9AM - 5PM EST
    5PM - 1AM EST

    -----------------------------------------------------------------
    NO OUTSOURCING COMPANIES PLEASE

    If you are interested in this position please send an email including your resume and hourly or monthly salary requirements to [email protected]

    PLEASE DO NOT REPLY TO THIS THREAD

  2. #2
    Join Date
    Apr 2009
    Location
    New York
    Posts
    925
    Resume sent! Hoping to hear a response soon!

  3. #3
    Join Date
    Dec 2007
    Posts
    44
    Resume sent also, Waiting for a kind response.

    Thank you

  4. #4

    Reg Remote Support

    Hi,

    My name is Abdul Razak. I have sent my resume please have it noted and let me know the details.

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