What exactly is a Business Intelligence Manager? Duties, etc. And what did you do for Apple?
It's a little tough to trim to a 30 second spiel but I'll do my best.
Basically, I'm in charge of identifying the priorities of ServInt's customers day to day and, thus, identifying what ServInt's priorities are day to day. Until about a couple of months ago, ServInt hadn't paid for so much as a banner ad in nearly 8 years. Referrals were, and are, the bread and butter of the company.
So we have a vested interest in keeping people happy and helping them use and master the tools they need to run a business. My job is to identify what tools (whether they be software, service, support, etc) people need to make that happen on our end.
At Apple I worked on the retail end with a specific focus on Consumer, Small and Medium Business sales and deployment. Basically, anything that wasn't large scale Government or Enterprise.
Apple has a corporate office in Reston, VA that we could take prospective customers to and demo software/hardware combos, sandbox complicated network setups, etc.