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Thread: fsckvps new order
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06-16-2009, 09:27 AM #1Junior Guru Wannabe
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fsckvps new order
Yesterday paid fsckvps new order by paypal, no news, no confirmation, no reply any ticket, where are they?
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06-16-2009, 10:34 AM #2Web Hosting Master
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I believe they are now under PoundHost management, try contacting them to check on the status of your order.
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06-16-2009, 10:41 AM #3Junior Guru Wannabe
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what? -___-
where did you getthese news?
anyone have the same problem with me?
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06-16-2009, 10:46 AM #4Web Hosting Master
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You can view http://www.webhostingtalk.com/showthread.php?p=6227391 for more information about the acquisition.
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06-16-2009, 10:51 AM #5Junior Guru Wannabe
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thanks for help mr js
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06-16-2009, 10:55 AM #6Web Hosting Master
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No worries - glad I could be of assistance
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06-16-2009, 11:40 PM #7Newbie
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Like you, I ordered a Xen VPS from fsckvps yestersay, only got order confirmation that send by system.
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06-16-2009, 11:59 PM #8New Member
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Well I finally found someone have the same situation with me.
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06-17-2009, 12:06 AM #9Disabled
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Considering the price you probably paid for the VPS (couldn't have been much), I'd say cut your losses and move on to a new provider, and maybe avoid the budget VPS market altogether to make sure something like this doesn't happen again. If you read on these forums at all, you will notice since the attack, support/sales, ect. has been all but non existent.
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06-17-2009, 08:21 AM #10Junior Guru Wannabe
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so what must we do? i try to pm a2b2, kody
but got no response.
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06-17-2009, 09:26 AM #11Web Hosting Guru
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Just ask for a refund, as long as you did not pay with PayPal you should receive a refund especially considering the mess the company has dealt with recently.
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06-17-2009, 09:29 AM #12Web Hosting Master
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I have had no issues with AQ VPS's . May want to check out some of their plans, pretty robust!
█ madgenius.com - S Corp. We are US based company.
█ Web Hosting, Cloud VPS, and Dedicated Solutions since 1998
█ Also offering custom solutions and automated provisioning for most services
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06-17-2009, 11:58 AM #13Junior Guru Wannabe
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No answer
I asked for information to have a new server seven hours ago and no answer.
I used their ticket system.
I sent a ticket to sales first (I got an automatic answer)
and then to support (no automatic answer)
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06-17-2009, 12:12 PM #14Junior Guru Wannabe
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- Aug 2007
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Why would you sign up with them? They can't even handle the customers they are losing none-the-less new ones!
The money I have tied up in them from my 2-3 week startup would pay for the WHMCS owned license i'm nearly tempted to buy.
That unfortunately is 'much' to me. I have a lot of expensive hobbies and giving money away for one of them is not something I enjoy doing if I don't get something in returnUSNYR Hosting
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06-17-2009, 12:15 PM #15Web Hosting Master
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We are going to be processing all new orders this evening
RusRuss Foster - Industry Curmudgeon
Freelance Sysadmin for Hire - email vaserv@gmail.com
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06-17-2009, 12:18 PM #16Junior Guru Wannabe
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Why not help out your current customers? Why is it proving so difficult for me to get a refund? Seriosly Rus. It's been 7 days since I asked for my money back and all i've heard is canned messages sent to all or billing is not open. I'm not happy, i'm very unhappy, with something, do you want me to PM you so I can stop replying to every VAServ/fsckvps issue on this site?
USNYR Hosting
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06-17-2009, 12:26 PM #17Junior Guru Wannabe
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Originally Posted by a2b2USNYR Hosting
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06-17-2009, 12:35 PM #18Newbie
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06-17-2009, 12:56 PM #19Web Hosting Master
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It seems exceedingly likely that VAServe knows very well that you are unhappy, as does anyone who reads these threads on WHT given your constant spamming of your issue, as if you are the only VAServe client that has an outstanding problem which requires resolution.
Its ok to question service and professionalism, if you act professional in return.
Put in context, you got a brand new VPS and it was down immediately. All you are out of pocket is some spare change until the refund is eventually processed. Allow me to respond unprofessionally for a moment and simply state "Big deal."
My more grown up response is that your actions here are completely out of context with your "loss".
Quite frankly I'm glad to see that VAServe is not going out of its way to single out the whiners for faster service as it is simply unfair to their client base as a whole to do so.“Even those who arrange and design shrubberies are under
considerable economic stress at this period in history.”
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06-17-2009, 01:35 PM #20Junior Guru Wannabe
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Thank you Rus,
I knew fsckvps ever since the opening, and you guys are great, but the acciddent happened like this.
I saw fsckvps has been acquired by poundhost, so are you still in fsckvps Rus? or you will build a new company?
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06-17-2009, 01:48 PM #21Junior Guru Wannabe
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- Aug 2007
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Spare change? Big Deal? I didn't sign up for the $9.99 monthly plans.
The money we're talking about i'll put into perspective for you.
Half my monthly vehicle payment or
My home cable/internet/power/water for a month or
My gas costs for my truck, motorcycle, and ATVs or
My new iPhone 3GS coming Friday.
I put that money out to get a return. I have now since put MORE money out to insure future return. I'm losing money right now.
If you want to throw me this spare change that is no big deal, feel free to paypal it to me. PM me for my PayPal Address.
2 Weeks to even begin to touch base on the processing of a return is ridiculous.Last edited by ZacUSNYR; 06-17-2009 at 01:52 PM.
USNYR Hosting
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06-19-2009, 03:15 AM #22Junior Guru Wannabe
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06-19-2009, 03:44 PM #23Intangible Asset Appraiser
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The most expensive VPS FSCK offers is just over 100 buck. I wanna know where you got an iPhone 3GS for 100 bucks. I want in.
Your home internet / elect / cable / water is only 200 bucks /mo? Dang. My electric is that much or more per mo.
You have a truck, motorcycles, ATV, a new Iphone 3GS, and waiting on a 100 buck refund is putting you out this much?
Hmm.This is the best signature in the world....Tribute!
(It is not the best signature in the world, no. This is just a tribute)
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06-19-2009, 04:27 PM #24Web Hosting Master
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Yes, big deal. I don't care what plan you claim to have signed up for, real or imaginary as it may be, whatever the funds tied up in waiting for your refund is indeed spare change in the grand scheme of things. It is not as if you were renting five cabinets of servers and associated transit.
ROI on 35$? 100$? Lets get real. Your "hosting" domain was created in May; has no site; you established an account with fsckvps admittedly just as the hack brought them down. Just how much "ROI" do you think you can earn? Maybe some adsense dollars on another domain?
Whatever. If you are due a credit, I'm sure you'll get one.“Even those who arrange and design shrubberies are under
considerable economic stress at this period in history.”
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06-19-2009, 06:10 PM #25Disabled
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I really really wish, people would stop being so childish and look at the bigger picture! Starting to get a tad annoying when "people" seem to moan. Seems to me ZacUSNYR you are just one of a few things
* Immature
* Are totally clueless to what happened at Vaserv
* Very selfish, in thinking you are the only one with problems
I am sure, Russ and his team, will resolve this, now they have the resources of BluqSquare behind them, won't be long now!