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  1. #1
    Join Date
    Jun 2009
    Location
    London, ON
    Posts
    122

    Unhappy Where is everyone at HostRefugee.com?

    Hello,
    I'm hoping someone can shed some light on this. I have submitted several support tickets to Hostrefugee.com (obviously where my site is hosted), and for over a week now no one has responded to any support ticket. Nothing. Zero. A couple of them were just questions about clogged traffic and access issues, but one of them is to get my PHP memory_limit upgraded to where it should be at for PHP5 so I can install important software on my site!!

    Anyone know where they are? I usually deal with Vince, who has been great at helping me...and quite frankly I am shocked at the sudden disappearance of everything remotely resembling customer support. I've even emailed the support dept., but have yet to receive any reply from ANYONE.

  2. #2
    Join Date
    Oct 2007
    Posts
    4,033
    It looks like the last time Vince is online at WHT is around 3 days ago. You may want to contact him a PM or through IMs in his profile:-
    http://www.webhostingtalk.com/member.php?u=25169

  3. #3
    Join Date
    Jun 2009
    Location
    London, ON
    Posts
    122
    thanks JLHC...I don't seem to be able to PM him (I guess because I'm a newbie), but will try IMing.

  4. #4
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
    Posts
    1,965
    http://archives.chicagotribune.com/2...lood-web-jun13

    Maybe he got stormed/flooded out? Not saying thats the case, but in his profile it says he lives in Iowa, and Iowa got some nice rain dumped on it lately.

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