I'm hoping someone can shed some light on this. I have submitted several support tickets to Hostrefugee.com (obviously where my site is hosted), and for over a week now no one has responded to any support ticket. Nothing. Zero. A couple of them were just questions about clogged traffic and access issues, but one of them is to get my PHP memory_limit upgraded to where it should be at for PHP5 so I can install important software on my site!!
Anyone know where they are? I usually deal with Vince, who has been great at helping me...and quite frankly I am shocked at the sudden disappearance of everything remotely resembling customer support. I've even emailed the support dept., but have yet to receive any reply from ANYONE.