Some of you have probably had good experiences with eapps.com, and some probably not so good. I haven't even signed up with them, and I'm already discounting them as a potential web host for my site...and here's why.
I had some questions about their services, and so I sent them an email on June 2nd. Today is June 15th, and I still have heard NOTHING from them.
If you ask me, that is a sure fire way to turn away potential customers.
...oh and one more thing, I sent them an email regarding this, along with my original email...now let's if I get a response the 2nd time around.
I got a reply to my 2nd email, and they answered all the questions. They said there was no record of my 1st email, which is strange. So I'm going to have to assume that it got lost in transit, or put in their junk box.
Thats good to hear, glad that things worked out for you. Sometimes this does happen where email goes to spam/junk folder and the provider isn't aware of it; however it is strange that you did get a confirmation number which I'm guessing should have piped into their helpdesk.
did you get an automated reply back from them (to your orignal message)?
I don't recall getting an automated reply to my 1st email, but I did get one when I sent the 2nd.
Originally Posted by iHubNet-Matt
Also by their whois they have been in the industry for a long time. Give us your experiences if you go with them after a couple of months.
I might be trying out MochaHost for my provider. I only have a few providers I'm considering. At the very least I need to get my site up and start testing it out before I go and get clients. Plus I could use some experience in configuring things on the server and the setup.