Results 1 to 12 of 12
  1. #1

    Is unitedhosting.co.uk down????

    I have been trying to access my site all day and failing cna anyone else access codered.org.uk or even unitedhosting.co.uk

    Thanks you.

  2. #2
    Join Date
    Aug 2001
    Posts
    311
    Neither are working for me.

  3. #3
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    1,598
    Both sites appear to be down for me as well.

  4. #4
    I get a page that says : http://unitedhosting.co.uk/

    CURRENTLY MOVING SERVERS - CHECK BACK IN 24 HOURS



    NOTE TO CUSTOMERS:
    Please connect to: 64.246.46.42 to check your email or to ftp.
    (mail.uh and ftp.uh will be down until server move is over)
    phantasyworkshosting.com

  5. #5
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    You should have recieved our email codered, we just switched dns to a new server. Shouldnt have been any disruption though :/

    Got someone looking into it now.

    Sorry for any inconvenience.
    Matt Wallis
    United Communications Limited
    High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
    UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

  6. #6
    Join Date
    Dec 2001
    Posts
    500
    Nothing works for me either. I'm surprised the corporate page isn't up either. Maybe their making some changes.
    Ryan Kekos GearHost - HostingCon Advisory Board and Speaker
    PaaS Cloud for .NET and PHP Developers
    100% real cloud - all apps/sites live in web farm clusters, all SSD, etc.
    Signup for 100 Domains & 100 Databases - No credit card required

  7. #7
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    I just told you what we are doing
    Matt Wallis
    United Communications Limited
    High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
    UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

  8. #8
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    105
    As Matt said above, we're currently moving certain customers (inc. our own corporate site) onto new servers and this is why we have the "moving servers" banner. I believe (although I still need to investigate) codered is having problems due to a namerserver change (moving onto your own nameservers with dedicated IP's) that we asked them to do over a week ago not being completed.

    Codered, I have emailed you.

    Sorry for any inconvenience caused but this move has been planned for many weeks and all customers that it effects have been notified.
    Simon Wallis
    United Communications Limited
    Shared | Reseller | Managed Dedicated
    www.unitedhosting.co.uk | www.unitedhosting.com | Since 1998.

  9. #9
    Join Date
    Dec 2001
    Posts
    500
    I see but doing a huge move like this you would think you would of setup dual DNS servers so you have no downtime or at least minimal downtime for both your customers and your corporate site. Search engines hate nothing more than a "site not found" message. It usually instantly removes your listing or seriously degrades it. Now you have to wait for DNS propergation as well which can take a while.

    We've done some DNS moves though so I understand your pain just keep it clear (it's seems your doing just that) to your customers. I hope everything goes smooth.
    Ryan Kekos GearHost - HostingCon Advisory Board and Speaker
    PaaS Cloud for .NET and PHP Developers
    100% real cloud - all apps/sites live in web farm clusters, all SSD, etc.
    Signup for 100 Domains & 100 Databases - No credit card required

  10. #10
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    105
    Originally posted by RyanK
    I see but doing a huge move like this you would think you would of setup dual DNS servers so you have no downtime or at least minimal downtime for both your customers and your corporate site. Search engines hate nothing more than a "site not found" message. It usually instantly removes your listing or seriously degrades it. Now you have to wait for DNS propergation as well which can take a while.

    We've done some DNS moves though so I understand your pain just keep it clear (it's seems your doing just that) to your customers. I hope everything goes smooth.
    Yes Ryan, I agree, keeping it clear to our customers was key and I feel we did a pretty good job of that. The issue that started this post is something that was totally out of our (UnitedHosting) control and I hope will not reflect badly on UnitedHosting.
    Simon Wallis
    United Communications Limited
    Shared | Reseller | Managed Dedicated
    www.unitedhosting.co.uk | www.unitedhosting.com | Since 1998.

  11. #11
    Join Date
    Dec 2001
    Posts
    500
    I understand. Hopefully your upstream provider will get this resolved ASAP. If you guys need some help feel free to contact me, seriously.
    Ryan Kekos GearHost - HostingCon Advisory Board and Speaker
    PaaS Cloud for .NET and PHP Developers
    100% real cloud - all apps/sites live in web farm clusters, all SSD, etc.
    Signup for 100 Domains & 100 Databases - No credit card required

  12. #12
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    Codered's problem was because of the following reason:

    We provided him with dedicated nameservers of his own (he has a reseller account) and he failed to move his domain onto his own nameservers. The nameservers it sits on are now down, which was planned. Nothing else is affected - And we gave plenty of advanced warning and assumed a reseller would be using there own nameservers

    Thanks for offering to help RyanK, but everything is under control - I just dont enjoy moving 30-40 accounts from one server to another, its quite time consuming (especially moving from a non control panel box to a box with ensim)

    manually moving MySQL db's etc..

    Matt Wallis
    United Communications Limited
    High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
    UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

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