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  1. #1
    Join Date
    Feb 2004
    Location
    Bloomsbury, London
    Posts
    144

    Question Company requesting "content of each zones"? Please help

    I have tried to transfer my domain name to my Email Service Provider. They are requesting:

    "Could you please send me the entire content of each zones? It should include all records.

    Once done, Iíll give you the names of our server to put them into the registrar configuration."

    I have never been asked for the "entire content of each zone" and "all records" from anyone. Normally I just have to either set the nameservers or arrange for a domain name to be transferred to another company.

    I have asked the ESP and they are being unhelpful.

    Could somebody kindly assist me in terms of what is being requested please?

    Thanks.
    Azam Marketing, Inc., Digital Marketing and Design Results Since 1997
    Domain Exhibit - premium domains and websites for sale | quote WHT for additional 20% discount

  2. #2
    Join Date
    Apr 2009
    Location
    Scotland
    Posts
    177
    You still want too go with them even tho you admit they are being unhelpful?
    Darren Tod
    RPD Hosting

  3. #3
    Join Date
    Sep 2003
    Location
    UK
    Posts
    1,973
    I presume they want the existing zone files so that they can copy them (or copy parts of them - if they are going to host your email then obviously the MX records will be theirs).

    I don't understand, though, why they need you to provide them with those details. All they have to do is dig the domain on the existing name servers. Not exactly rocket science...

  4. #4
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,573
    not all records are possible to be pulled using dig thats why the new hosting co. wants the entire zone records to avoid missing any records when switching the nameservers
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

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