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  1. #1
    Join Date
    Nov 2006

    WHMCS paypal payment question


    I have an order on WHMCS 4, that its payment method is via paypal.
    The status of the payment of the order is "Incomplete".

    I have configure WHMCS, so I have to manually confirm the creation of an account.
    Does anyone knows if the customer pays when he makes the registration for an account or when I accept the order?
    Do I have to accept the order to get the money on my Paypal account or should it have been already there?

    Thanks in advance.


  2. #2
    You will need to accept the order manually when you see the payment status to 'complete' of the client.

  3. #3
    Join Date
    Jul 2008
    Eta Carinae
    as omer said, payment will say complete when the payment was made - don't create the account if it still says "incomplete" You'll just be giving the account away.

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