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  1. #1

    Exclamation UK2.net Transfer Help

    I'v registered about 10 domains with UK2.net and now wish to transfer them to Godaddy.

    The story so far.....

    I started the process on the Godaddy side and find that the request email has been sent to the technical contact as usual but this is not my email address and has none of my contact details on it. I think to myself no problems I can just change the details at the UK2.net end but I login and find that I ONLY have access to the OWNER'S details section. So I do a little digging around on the net and find out how to start the transfer process only to be met with a request for 15 per domain name to transfer them away! So I do some more digging on Google and find that this is a con they have been pulling on people for a long time. I also find some instructions on how to transfer the domains without having to pay the fee through joker.com.

    The issue is that this does not work anymore it seems. From looking at the whois info on the domain it looks like it may be registered through tucows.com. So now the burning question. How do I get my domains back without giving into the extortion tactics?

    Your quick reply's would be appreciated as iv only got about 14 day left before the domains expire.

  2. #2
    That's why it's important to use well known registers and to research them before using them. I doubt there is little you can do in this free for all domain market place. This is because ICann will let any cowboy company do whatever they like!
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  3. #3
    Join Date
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    As you mention Whois look-ups I presume these are GTLD domains (com/net/org etc) rather than .co.uk ones?

    From what you are saying it would appear that UK2 are resellers of Tucows (which puts this whole thing outside of ICANN's remit - they only deal with registrars but not with resellers who are one level down).

    You MAY be able to retrieve your domains by going to Tucows - it depends on the attitude Tucows take towards wayward resellers. Most reputable registrars have a procedure for retrieving domains from resellers that have failed to function or that no longer respond to their customers, but as UK2 are still very much in business Tucows may not want to help you.

    Charging to transfer domains away is unethical - but I don't believe there is any rule that prohibits it, and if it was in the terms and conditions that were in force when you signed up you may well be stuck.

  4. #4
    I'm sure Ditlev will be along shortly to explain why they charge for a largely automated process...
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  5. #5
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    How long have you had the domains at UK2?

    I had this problem with UK2 before, from memory they will charge you if you have only had the domain with them for a year, however once it has been with them for two years you can transfer them away free.
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  6. #6
    I remember reading somewhere you get the first year "under cost / cheaper" with UK2, but they break even on the renewal, hence wanting to keep you the 2 years.

    To be honest you can say this is wrong if you wish, but, if their TOS state this and you accept it, then there isn't much you can do.

    As Tim mentioned, I am sure Ditlev will appear and answer all your questions.
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  7. #7
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    I'm not sure why you want to transfer anyways. I've loved UK2 so far, besides the control panel. But the prices are unbeatable... and I've never had issues before.

  8. #8
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    Quote Originally Posted by FreshFroot View Post
    I'm not sure why you want to transfer anyways. I've loved UK2 so far, besides the control panel. But the prices are unbeatable... and I've never had issues before.
    I think if a domain reseller puts their own details as admin contact then that in itself is a problem. It's just plain wrong.

  9. #9
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    they cant hold you if you submitted the transfer at godaddy and approved the email request

    make sure its not locked

    and hopefully changing the info that you did will not hold the domain for 60 days like how godaddy does it
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  10. #10
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    Quote Originally Posted by Bashar View Post
    they cant hold you if you submitted the transfer at godaddy and approved the email request

    make sure its not locked
    You missed an important point here... the OP can't approve the email request because the email request goes to the admin contact and the admin contact is UK2.

  11. #11
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    Quote Originally Posted by netearth View Post
    I remember reading somewhere you get the first year "under cost / cheaper" with UK2, but they break even on the renewal, hence wanting to keep you the 2 years.

    To be honest you can say this is wrong if you wish, but, if their TOS state this and you accept it, then there isn't much you can do.
    I'm sure UK2 are not unique in charging an 'admin fee' to transfer out,
    it's not something I think is great but if it's in the T&Cs, that's what you signed up to.
    As long as the 'owner' details are accurate, then you can't realy complain.

    UK2 seem to be pretty respectable, but [as with all business purchases] you need to read the small print.
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  12. #12
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    Quote Originally Posted by Lubeca View Post
    I think if a domain reseller puts their own details as admin contact then that in itself is a problem. It's just plain wrong.
    My info is ONLY on the admin contacts and the rest. I think he might have whoisguard on or something else.

  13. #13
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    Quote Originally Posted by FreshFroot View Post
    My info is ONLY on the admin contacts and the rest. I think he might have whoisguard on or something else.
    Why all these wild guesses?

    The OP has already explained the basic facts.

    When you register a domain with UK2 their system automatically puts UK2 as the admin/billing/tech contact. The registrant has no way of editing that information as it "hard-wired".

  14. #14
    Contact Ditlev, I'm sure he'll get you the straight out facts on how to get your domain names transferred out or offer you some sort of deal to stay with them.

    Best of luck! You might also want to look at other options such as Namecheap.com, just a suggestion since I've read some horror stories in regards to Godaddy's policies

  15. #15
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    Quote Originally Posted by Lubeca View Post
    Why all these wild guesses?

    The OP has already explained the basic facts.

    When you register a domain with UK2 their system automatically puts UK2 as the admin/billing/tech contact. The registrant has no way of editing that information as it "hard-wired".
    And I told you earlier. I BOUGHT domains from there and it NEVER did that to my names.

    So either something is wrong with their account, or they have some kind of feature issue.

    I'm not sure why the person posted here. We can't provide support. They have an email for that and usually their response is fairly good.

  16. #16
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    Are you trying to transfer .com or .uk?
    <<snipped>><<snipped>>
    why?

  17. #17
    Sorry for the long delay. Forum doesnt seem to alert you to more than the first reply for sum reason!

    @NeoGen .com and .co.uk

    Iv let them expire to see if i can nab them when they get removed. 30 days from expiry they go back to the registration pool dont they?

  18. #18
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    Quote Originally Posted by Mytob View Post
    Sorry for the long delay. Forum doesnt seem to alert you to more than the first reply for sum reason!

    @NeoGen .com and .co.uk

    Iv let them expire to see if i can nab them when they get removed. 30 days from expiry they go back to the registration pool dont they?
    bad move..... chances are someone will take your domain names. I don't see why it was so hard to renew or transfer?

  19. #19
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    Quote Originally Posted by WN-Ali View Post
    Contact Ditlev, I'm sure he'll get you the straight out facts on how to get your domain names transferred out or offer you some sort of deal to stay with them.

    Best of luck! You might also want to look at other options such as Namecheap.com, just a suggestion since I've read some horror stories in regards to Godaddy's policies
    no idea why ditlev would do anything in it, simply its business and the buyer agreed to TOS and got benefitted from cheaper 1st year registration.



  20. #20
    @Freshfroot Is hard to transfer 10 domains at 15 each + 5.50 per domain to re register them on the other end when ur unemployed and broke Any case re registering would stilll not get away from the problem in the end! The domains are unused so i just hope to pick them up on the
    other side.

  21. #21
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    Quote Originally Posted by Mytob View Post
    Iv let them expire to see if i can nab them when they get removed. 30 days from expiry they go back to the registration pool dont they?
    .uk domains don't get released for 90 days after expiry. They get suspended after 30, but stay registered for another 60 after that.

    With .com it depends on the registrar. With some it's 30, with some it's more, with some it's less.

    Be prepared to lose them...

  22. #22
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    Quote Originally Posted by Mytob View Post
    @Freshfroot Is hard to transfer 10 domains at 15 each + 5.50 per domain to re register them on the other end when ur unemployed and broke Any case re registering would stilll not get away from the problem in the end! The domains are unused so i just hope to pick them up on the
    other side.
    UK2 isn't even that expensive. I'd say it's probably the cheapest solution out there. Besides the horrible control panel, I think the setup is fairly good.

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