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  #1  
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Join Date: Sep 2002
Posts: 128

Internetseer a scam?


Hey hosting users and hosts - if you've been online more than a couple months then chances are you've gotten a spam from internetseer.com claiming that your web site was down.

Well it would appear they are a total scam as we recently received a few emails from them ourselves saying they could not access our web site, and even went so far as stating what error it was they received.

We have checked our log files and there have been NO errors what so ever to support their claim.

These jerks are making hosts look bad by telling their customers their site was down when in truth they have NO IDEA.

I'm curious - hosts, what would you do if one of your competitors just started emailing your clients saying "their web site was down" with nothing to back it up?



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  #2  
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Join Date: Sep 2002
Posts: 243
If you are so concerned about third party companies spamming your customers about their sites being offline, why don't you put out a notice to customers explaining the situation and filter internetseer.com emails before they're delivered?

  #3  
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Join Date: Sep 2002
Posts: 128
uhh - because I don't have hosting customers. I just find it BS that they tell me my server went down when it did not go down.

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  #4  
Old
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Join Date: Sep 2002
Posts: 243
Just filter it like every other piece of spam and call it a day.

  #5  
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Web Hosting Master
 
Join Date: Sep 2001
Location: Vienna, Austria
Posts: 1,074
also, if you notice in the internetseer emails you get, they advertise their hosting services.


total scam.

  #6  
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Join Date: Sep 2002
Posts: 128
Yup - i know you are right cipher. I should not let anyone's spam get to me, otherwise I'm gonna live a short life.

  #7  
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Web Hosting Guru
 
Join Date: Aug 2001
Posts: 311
InternetSeer is evil. We have at least one client who uses their services for monitoring. There have been a few occasions when we have received a letter informing us of our downtime from this client, he always quotes the internetseer report. With the last one he received, we had rebooted the server.. the report was that we had over an hour and a half of downtime! Try explaining this to a mad client, of course internetseer IS accurate. I don't know where they come up with these reports, or how 3-5 minutes of actual downtime turns into an hour an half according to them. I wouldn't recommend this service to anyone, as far as I'm concerned it's a scam.

  #8  
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ex-Aussie
 
Join Date: Aug 2000
Location: Tacoma, Washington
Posts: 9,576
I had an e-mail from them quite a while back telling me our site was down. I checked - not a problem. I then ran a trace to their domain and noticed things were pretty spotty at their end. I just figured they couldn't see our site because of problems at their end.

Greg Moore

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  #9  
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Join Date: Sep 2002
Posts: 128
Hmmm - that gives me an idea Tallon. I'm going to set up a site and subscribe to the service to test their accuracy. Let's find out if this is truly a monitoring service at all, or just a marketing service in sheeps clothing.

  #10  
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Web Hosting Evangelist
 
Join Date: Dec 2001
Posts: 455
Quote:
Originally posted by Tallon
I don't know where they come up with these reports, or how 3-5 minutes of actual downtime turns into an hour an half according to them.
It's because InternetSeer reports in 15 minutes increments so if the site was down when InternetSeer was checking for uptime it will report 1 instance of a 15 min. downtime block. Say you come back online for 12 minutes then you have to reboot again during another InterneetSeer check then it will report another 15 min. downtime block. It's all a timing issue.

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  #11  
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Web Hosting Guru
 
Join Date: Aug 2001
Posts: 311
If that's how it works, then the most that it should have reported would be 29 minutes rather than 1.5 hours.

  #12  
Old
WHT Addict
 
Join Date: Nov 2002
Location: Indiana
Posts: 121
InternetSeer

We have a client that uses their service and complained that the site was down, occasionally. Well the problem was that that client was on a firewall protected server. The firewall was blocking some of the port scanning that Internetseer does.

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springer

  #13  
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Junior Guru Wannabe
 
Join Date: May 2001
Posts: 92
InternetSeer reports in 1 hour increments, not 15 minute increments.

  #14  
Old
Web Hosting Guru
 
Join Date: Aug 2001
Posts: 311
Thanks Steve, I went and checked on it and you're correct. Thanks for the information, that helps to explain a lot.

  #15  
Old
Disabled
 
Join Date: Sep 2002
Posts: 128
Everyone should send an email to Chuck Lively, their sales contact at chuck.lively@internetseer.com and tell him you noticed his web site was down.

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