Firstly I found out about VPSland. I was impressed by their prices so I thought "why not give it a go?", so I did. They set the server up pretty quickly and I was emailed my information, everything seemed fine so I got on with uploading my files, etc.
After the first few days the uptime was good and everything was going good. Until my server kept randomly going offline and becoming inaccessable. I opened a ticket about this and received a reply a while later. By while, I mean over 24 hours. They're support is bad and they couldn't see the problem. After they restarted my server it continued to go offline every 20-30 minutes for the next few weeks. VPSland did nothing about this, nothing to try to fix it or compensate me for the loss of uptime.
This later resulted in me cancelling my plan and looking elsewhere.
I then found out about FsckVPS, their prices were really good and unmanaged appealed to me. I paid for one month to test it out, got everything working after a few tickets back and forth, these were answered really quickly and in detail, so thanks. This was until my server went offline because of a RAM failure. I was told they would restart the host node and get it working quickly, only to be disappointed. They had to restart at on off peek hour because other clients were hosted on the server. This is fair enough, however, they said this at around 8PM. At 12PM it wasn't restarted, instead I had to wait another 24 hours for it to be restarted. This is just not acceptable. I lost over 30 hours because of THEIR hardware failure.
I asked if I could be compensated in any way for the time lost. Only to find them say they wouldn't give me any money back, I replied stating I never asked for any money back, obviously for $9.95 a month you can't expect much back, I just wanted the extra 24 hours credited to my account. They refused to do so as they said it wasn't their problem. So wait, RAM failure in a server isn't the companies fault? It's the clients fault? I beg to differ.
I have now been approached by WaveWeb. I was offered one month free hosting on their unmanaged plan. The plan I was offered is exactly the same as the 512MB RAM package FsckVPS offered, which is exactly what I needed.
So far I'm happy, a few things have gone wrong but nothing major and their support has been really good. They've replied quickly.
However, they've just had to make an emergency server migration and I'm now being SPAMmed every 5 minutes about the old server. I've opened a ticket and hopefully it will be resolved, I don't expect them to fix it right away as I'm not actually paying for it yet
Well, I'm done.