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  1. #1
    Join Date
    Jul 2001
    Location
    UK
    Posts
    2,567

    Online chat Operators?? (who do you use and recommend?)

    I know that there have been some posts in the past, but was wondering what about the current DAY. Who do you guys use?
    (I know a lot of people also use Trillian and GAIM, etc. etc. but I'm mainly interested for Online Chat Operator systems currently)

    ---- ( If poss, please give URL to the place as well; that is if you can remember ) ----

    Thanks,

  2. #2
    Join Date
    Jul 2001
    Location
    St. Louis
    Posts
    379

    Chat

    Are you looking for passive or active? Meaning, do you want to put your chat name on your site and wait for people to contact you or do you want to be able to chat with people on your site?

    For passive, Trillion is great because you can use AIM, ICQ, Yahoo, MSN, etc. all on one program.

    For active, there are several. I would do a search on Google for Active Chat.

    Good luck.
    Brad @ Xiolink
    XIOLINK. Your data...always within reach.®
    http://www.xiolink.com
    1-877-4-XIOLINK [+01 314 621 5500]

  3. #3
    Join Date
    Jul 2001
    Location
    UK
    Posts
    2,567
    Hi,
    Thanks for that. I am currently really only interested in Online chat Operator (Active Chat) because I also currently give Passive (through Trillian). I have been looking at some ones that I thought seem nice:

    ClickChatSold ( http://www.clickchatsold.com/ )
    TurnKey Webtools ( http://www.turnkeywebtools.com/ )
    phpLiveChat ( http://www.phplivechat.com/ )
    PHPLive! ( http://www.phplivesupport.com/ )
    PowerTalk ( http://www.powertalk.com/ )-(Only the CS version)

    As there are rather a lot of them out on today's market (There are too many to choose from, from the Google search - crud thing about livin in France is I can only access Google.fr - it returned thousands but too many to swade through since you have to read the descriptions and also try out some of the pages - could never do that for thousands - so really the google would take TOO long )


    Does anyone also maybe some comments on those five listed? Also, I remember a thing called Kyako eSupport or something similar, had a really RED layout. URL anyone? (If they know?)

    Any help would be much appreciated, also any active chat scripts you guys may know of that arent listed since there are hundreds. Willing to pay - but no more than $20 per month (cheaper yearly payments also fine)

    Anyway, thanks guys.

  4. #4

    Post

    PHP********

    offers a FREE limited/cut-down version as well as a full featured version for $79.95 one time fee.

    I have not used the script though.

  5. #5

    *

    just done a search... no spam for that URL...

    the only search result refers to an ISP with the words l i v e w i r e!

  6. #6
    We use PHPLiveHelp. We found it nice, easy to use, and cool. The only down side is that it queries the SQL database for a lot, but I guess all live systems do that.
    Walter Landman
    Simplicato - Email Hosting

  7. #7
    Join Date
    Jul 2002
    Location
    Canada, Québec
    Posts
    97
    Does anyone also maybe some comments on those five listed? Also, I remember a thing called Kyako eSupport or something similar, had a really RED layout. URL anyone? (If they know?)
    It's kayako, www.kayako.com

    I used it, it's pretty good

  8. #8
    Join Date
    Oct 2001
    Location
    Kansas City, MO
    Posts
    366
    I have to put my vote in for LiveResponse from www.kayako.com

  9. #9

    Talking

    Chattist

    Special Offer
    http://www.webhostingtalk.com/showth...threadid=86638

    What exactly is Chattist?
    Chattist is software program that allows your customers to chat with you in a real time environment. You simply insert a few simple lines of code into your website that displays a Click here for live help image and your clients will be able to chat with you. Please note that *you* as the operator of the call will have to download and install our operator console software that will allow you to operate and manage all incoming calls
    Note the downloading of operator console software.

  10. #10
    We wrote our own, took about three hours for three of us to totally code a system like "php Live!" from OSI Codes, basically we just spent an hour to research all of the systems out there and decided that it would be fun to implement our own. It's not a lot of work. They (OSI Codes) claim that their software is open-source --- but this is a totally false claim. However, they do have a great product/service and I'm not trying to slam them for not being totally truthful.

    We don't use our system that often though, only when we do a marketing package where we expect to get a lot of visitors to the web site.
    Travis Doherty
    Web Hosting Services
    http://www.referable.com/

  11. #11
    Join Date
    Jul 2001
    Location
    UK
    Posts
    2,567
    Originally posted by Zen
    PHP********

    offers a FREE limited/cut-down version as well as a full featured version for $79.95 one time fee.

    I have not used the script though.

    Thanks for that Zen- but I know the owner of it and personally wouldn't use that.
    Well, thanks for the all the information and help people.
    I've checked out a lot, and personally think Kayako seems the best (Nice and easy for both admin and clients, plus great pricing scheme).
    Thanks fgauthier for that, Kayako really seems to do it tops
    Cheers everyone,

  12. #12
    Join Date
    Dec 2001
    Location
    Houston, Texas
    Posts
    549
    Have you looked at Instant Helper - http://www.webumake.com/wih/index.htm ?
    Modest Mouse Talk

  13. #13
    Join Date
    Aug 2002
    Location
    online - s'where between home & datacenter
    Posts
    163
    my testing of chattist is going on... so far nice
    Last edited by merconline; 12-06-2002 at 10:29 AM.
    RockSolidHosting.US | reliable & affordable webhosting + domains
    Affordable shared / reseller hosting on Linux & Windows 2000
    Quality Bandwidth | 99.9% up | friendly support
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  14. #14
    Join Date
    May 2001
    Location
    Indiana, Florida
    Posts
    534
    Originally posted by merconline
    my testing of chattist is going on... so far nice
    i'm testing it too and so far looks good.

  15. #15
    Join Date
    Nov 2002
    Location
    Fairbanks, Alaska
    Posts
    708
    I personally like PHPLive!
    www.neo-tech.us

    - Computer Sales/Repair/Networking
    - Web Design/Web Hosting

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