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Thread: Hey Aletia

  1. #1

    Hey Aletia

    What is up with your CPANEL licensing? Yesterday I was unable to access my email for most of the day, and now it's happening again! I'm getting the "cpanel license in invalid" error.

    I've been with you guys since July last year, and I have to say, your service has declined significantly. I only use this account for email now days, so I'm not sure what's going on in the politics of the aletia world, but I think it's about time for me to move hosts.

    Where can I cancel?

    ...(I'd email you, but I can't access my email)

    Cheers
    Uproared

  2. #2
    Join Date
    Oct 2002
    Location
    WA
    Posts
    62
    I would be concerned if the only method of contacting a hosting company was through a forum board.
    Gary H
    www.Spry.com
    Home of the Root Server

  3. #3
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    1,598
    You can't access your e-mail, but couldn't you have at least addressed this issue on the Aletia Forums?

    I mean, how sure are you that an Aletia employee will drop by and respond to your query?

  4. #4
    Try www.aletiaforums.com for yourself...

    Last time I checked, they're down due to "technical difficulties".

    There is no other way of contacting them.

    Cheers
    Uproared

  5. #5
    Join Date
    Mar 2002
    Location
    Chesterton, IN
    Posts
    792
    No help desk? Not a good sign....
    Matt De Leon
    GreekComm - http://www.greekcomm.com/
    Online Community for Greek Fraternities and Sororities.

  6. #6
    Join Date
    Jul 2002
    Location
    Atlanta, Georgia
    Posts
    339

  7. #7
    Join Date
    Jul 2000
    Location
    Colorado Springs, CO
    Posts
    2,288
    lucasg,
    All the servers are fine and are not experiencing a license problem. If your seeing that then you may be reaching an old server that aletia no longer runs. All the aletia clients were moved to our servers in Houston.

    smidwap,
    There is nothing wrong with the helpdesk or any forms of contact at the aletia site...other the the aletia forums we've downed for right now.
    http://aletia.com/support/

    x222943,
    Um....whats that thread have to do with anything?
    Greg Landis | Director of Growth Jaguarpc - Unlock Superior Hosting with JaguarPC
    Managed Servers - Virtual Private Servers | AMD EPYC Dedicated servers
    Follow us @ Facebook.com/Jaguarpc | (888)-338-5261 | greg @ jaguarpc.com

  8. #8
    I've opened my support ticket.

    Who the f\/ck forgot to move my account over then?
    I'm still getting the cpanel licensing errors. The actual site can be accessed, but email and the cpanel cannot.

    Cheers
    Uproared

  9. #9
    You'll have to post here once you've fixed it, etc.
    If you want to "express it" - the domain I have hosted with aletia is mentioned in my sig!

    Cheers
    Uproared

  10. #10
    Join Date
    Jul 2000
    Location
    Colorado Springs, CO
    Posts
    2,288
    A search for your domain on www.domainwhitepages.com shows it was moved and is alread resolving to your new ip. If you haven't done so yet, please make sure you open a ticket so one of the techs can troubleshoot your email for you.
    Greg Landis | Director of Growth Jaguarpc - Unlock Superior Hosting with JaguarPC
    Managed Servers - Virtual Private Servers | AMD EPYC Dedicated servers
    Follow us @ Facebook.com/Jaguarpc | (888)-338-5261 | greg @ jaguarpc.com

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