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  1. #1
    Join Date
    Dec 2006
    Location
    Cardiff, Wales
    Posts
    803

    Apache Failed, On Cpanel Server, HELP!!!!

    Hey guys, my apache has failed. I was setting up the try out section for RVSITEBUILDER (http://rvsitebuilder.com/index.php/m...ew/page/tryout)

    I performed the run /scripts/restartsrv httpd task and now Apache has failed.

    So i first undid what i have just done and tried doing run /scripts/restartsrv httpd but still no luck, so i then tried /scripts/rebuildhttpdconf and then /scripts/restartsrv httpd but still no luck.


    I then tried the WHM > Software > EasyApache (Apache Update) to rebuild Apache and after doing that, it came up with an error and still Apache will not start gracefully.


    The only way i can get apache to start is by using: 'apachectl start'

    But i have noticed that any secure https websites are not working.

    I need help guys quickly as this is only a temporary solution.

    Thanks in advance,
    Nathaniel
    SIP Trunking and VoIP Lines, Numbering (DIDs and DDIs), Low Cost Minute add-ons, Secure SIP and VoIP. Business and Enterprise Grade Quality, Low Cost and Highly Competitive. Available at: https://www.voipyonder.com/

  2. #2
    What is the error that you are getting while doing a restart ? Check the /usr/local/apache/logs/error_log for more details when you restart apache. If possible try to recompile apache.
    www.24x7servermanagement.com
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  3. #3
    Join Date
    Jul 2007
    Posts
    2,051
    Try apachectl startssl. If this does not work then you might need to recompile apache. Also post the error message you get while starting apache.
    Prashant T.

    Don't run after Success. Run after Excellence and Success will soon follow.

  4. #4
    Join Date
    Dec 2006
    Location
    Cardiff, Wales
    Posts
    803
    Hi, im recomiling Apache again now for the 3rd time so i will try apachectl startssl soon.

    Here is part of the log below, this is where my suspicion is:

    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] SoftException in Application.cpp:357: UID of script "/usr/local/apache/htdocs/detectphponwebserver/rvsValidatePHPOnWebServer.php" is smaller than min_uid
    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] Premature end of script headers: rvsValidatePHPOnWebServer.php
    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] SoftException in Application.cpp:357: UID of script "/usr/local/apache/htdocs/detectphponwebserver/rvsValidatePHPOnWebServer.php" is smaller than min_uid
    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] Premature end of script headers: rvsValidatePHPOnWebServer.php
    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] SoftException in Application.cpp:357: UID of script "/usr/local/apache/htdocs/detectphponwebserver/rvsValidatePHPOnWebServer.php" is smaller than min_uid
    [Tue May 12 13:53:19 2009] [error] [client 78.110.172.217] Premature end of script headers: rvsValidatePHPOnWebServer.php
    [Tue May 12 13:53:44 2009] [error] [client 86.165.115.215] File does not exist: /home/llanfyll/public_html/favicon.ico
    [Tue May 12 13:53:44 2009] [error] [client 86.165.115.215] File does not exist: /home/llanfyll/public_html/404.shtml


    but how do i fix this?

    Best,
    Nathaniel
    SIP Trunking and VoIP Lines, Numbering (DIDs and DDIs), Low Cost Minute add-ons, Secure SIP and VoIP. Business and Enterprise Grade Quality, Low Cost and Highly Competitive. Available at: https://www.voipyonder.com/

  5. #5
    Join Date
    Jul 2007
    Posts
    2,051
    If nothing works, then I suggest you take help of Cpanel. They provide free support to all customers irrespective of whether the license has been purchased directly or through a reseller.
    Prashant T.

    Don't run after Success. Run after Excellence and Success will soon follow.

  6. #6
    Join Date
    Mar 2009
    Location
    Houston, TX
    Posts
    666
    Quote Originally Posted by prashant1979 View Post
    If nothing works, then I suggest you take help of Cpanel. They provide free support to all customers irrespective of whether the license has been purchased directly or through a reseller.
    This is true, although support can be faster if you go through your provider (assuming your purchased CPanel through your provider).

  7. #7
    Join Date
    May 2009
    Posts
    16
    Try a cPanel update to stable. This usually fixes all of my problems

  8. #8
    Join Date
    Mar 2009
    Location
    Houston, TX
    Posts
    666
    Quote Originally Posted by GVCHosting View Post
    Try a cPanel update to stable. This usually fixes all of my problems
    Or it could make them a lot worse...perhaps you've just been lucky.

  9. #9
    Join Date
    Dec 2006
    Location
    Cardiff, Wales
    Posts
    803
    Hey Guys, went direct to Cpanel. At the moment they have just done everything i did, but its now being escalated to level 2 to try and sort this problem out.

    Best,
    Nathaniel
    SIP Trunking and VoIP Lines, Numbering (DIDs and DDIs), Low Cost Minute add-ons, Secure SIP and VoIP. Business and Enterprise Grade Quality, Low Cost and Highly Competitive. Available at: https://www.voipyonder.com/

  10. #10
    Join Date
    Mar 2009
    Location
    Houston, TX
    Posts
    666
    Quote Originally Posted by logikstudios View Post
    Hey Guys, went direct to Cpanel. At the moment they have just done everything i did, but its now being escalated to level 2 to try and sort this problem out.

    Best,
    Nathaniel
    Well I'm glad CPanel is helping you out. They're a bright bunch, so they should be able to get you helped out.

  11. #11
    Join Date
    Mar 2009
    Location
    InfoPark, Cochin, India
    Posts
    986
    Nathaniel, Once the cpanel team fixes it, please post the fix here so that it will be useful for others too.. Thanks

  12. #12
    Join Date
    Apr 2009
    Location
    Mauritius
    Posts
    407
    i had this, cpanel looked into it and told me that ssl was broke, i hope that is not the case with you.

    had to reload the os on mine.

    post the fix
    HSV Informatics Ltd - Since 2011
    Shared Hosting | VPS | Dedicated Servers

  13. #13
    Join Date
    Dec 2006
    Location
    Cardiff, Wales
    Posts
    803
    Quote Originally Posted by ITE Web Hosting View Post
    i had this, cpanel looked into it and told me that ssl was broke, i hope that is not the case with you.

    had to reload the os on mine.

    post the fix
    Well, Cpanel just told me that my SSL was broke, but they were able to fix it and have just fixed it.

    Thanks,
    Nathaniel
    SIP Trunking and VoIP Lines, Numbering (DIDs and DDIs), Low Cost Minute add-ons, Secure SIP and VoIP. Business and Enterprise Grade Quality, Low Cost and Highly Competitive. Available at: https://www.voipyonder.com/

  14. #14
    Join Date
    Mar 2009
    Location
    Houston, TX
    Posts
    666
    Quote Originally Posted by logikstudios View Post
    Well, Cpanel just told me that my SSL was broke, but they were able to fix it and have just fixed it.

    Thanks,
    Nathaniel
    Well I'm glad they got it fixed for you. Now stop breaking stuff.

  15. #15
    Join Date
    Apr 2009
    Location
    Mauritius
    Posts
    407
    Quote Originally Posted by logikstudios View Post
    Well, Cpanel just told me that my SSL was broke, but they were able to fix it and have just fixed it.

    Thanks,
    Nathaniel
    Lucky you ! Glad to hear you up again
    HSV Informatics Ltd - Since 2011
    Shared Hosting | VPS | Dedicated Servers

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