I think the worst thing a hosting company can do is ignore their customers' and potential customers' inquiries. And that's exactly what HalfPrice Hosting does.
I'm extremely happy because by chance I decided to ask a few questions to them before signing up, and then I realized I was just being ignored.
I asked the same couple of questions lots of times to the Sales and Technical Support staff, and never got a response from them.
Then I decided to write the CEO to let him know that I was getting no response from the staff. Guess what? He never replied. What can you expect from a company whose CEO even ignores you?
And that also happened with the Chief Technology Officer and the Technical Support Manager. I decided to bother them because I was being ignored and all they did was reply to me with an apology, but they didn't answer my questions. When I wrote them back to make them remember they "should" reply to my questions, they NEVER wrote back.
What could I do if all of them were ignoring my messages? I was sure they would ignore me anyway, being a customer or not. So I just decided to give up on them, that was the best decision I made in a long time.
After that, I wrote the entire staff (even the CEO) to let them know they had just lost me as a customer (the subject was: "START REPLYING TO YOUR CUSTOMERS!"), and guess what happened? Nobody replied! Hehe, I wasn't amazed.
So folks, before choosing HalfPrice Hosting, ensure you will never need to contact them. Who woudn't need to do that?