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  1. #1
    Join Date
    Oct 2002
    Posts
    328

    Question how long does hosting setup take?

    I just signed up for hosting (just waiting for my account to be setup). how long does setup usually take?
    PixelOptik

  2. #2
    If you just signed up and you didnt get anything yet, that means that it has to be processed manually. It all depends on the host and how often they check.

  3. #3
    Join Date
    Oct 2002
    Posts
    328
    well, they sent 2 emails. One was a Receipt and the other was an order placement review..but in general how long does it take? (on average)
    PixelOptik

  4. #4
    Join Date
    Mar 2002
    Location
    Philadelphia, PA
    Posts
    2,508
    In general 24-48 hours if done manually.
    Linux junkie | steward.io

  5. #5
    Join Date
    Sep 2002
    Location
    Phoenix area
    Posts
    1,121
    actually setting it up probably takes only a few minutes, but you have the time it takes for them to get to your email, plus the time for them to make sure you are probably who you say you are by doing things like checking your IP vs credit card address, etc.

    It varies anywhere from instantly to several days depending on the host and how busy/careful they are.
    Learn survival/prepper information from a combat veteran at Graywolf Survival

  6. #6
    Join Date
    Jul 2002
    Location
    England
    Posts
    348
    Hosting package wise, we have automated the system so that customers are setup within one hour. This also has all the standard security checks on the credit card etc... built in to this time.

    Automation, don't you love it

  7. #7
    Join Date
    Dec 2001
    Location
    Above The Clouds
    Posts
    6,999
    If you have already gotten 2 emails then you know that the process is well underway. I doubt most hosts would stretch it past 24 hours though.
    Laurence Flynn @ atOmicVPS LTD
    Linux & Windows Cloud Hosting Solutions Powered by OnApp
    Fully Managed [Shared][Reseller][Cloud VPS] [Dedicated]
    Featuring the atOmicSTACK ● Speed ● Performance ● Reliability

  8. #8
    Agreed. And if you still have nothing 24 hours after you ordered, you should definitely give them a call.
    Hostit365.com - Reliable Web Hosting with magical support
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  9. #9
    Join Date
    Oct 2002
    Posts
    328
    k, thanks for the help everyone
    PixelOptik

  10. #10
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    Originally posted by Schumie
    Automation, don't you love it
    Not really. While our processor screens credit cards, we still go ahead and set up accounts manually. I can't forsee the day that we'd ever set up an account automatically. Much better to have a human set of eye's on the process to pick up those oddities that a computer will always miss.

    Greg Moore
    Former Webhost... now, just a guy.

  11. #11
    Join Date
    May 2001
    Posts
    1,513
    Well, someone told me Ensim accts take awhile to set up because Apache has to be shut down each time an acct is set up.

  12. #12
    Join Date
    Oct 2001
    Location
    The Ozarks
    Posts
    888
    Ensim or Cpanel, whatever, anytime you add an account, apache restarts... why they feel this has to do with setup time though, I am not sure. It's not like you have to reboot the server, just reload the service.

  13. #13
    Join Date
    Nov 2001
    Location
    The South
    Posts
    5,403
    Yes during the last two weeks I've setup accounts once per day, thanks to our recent sale we got 700 or so new web hosting orders in 15 days, that's a LOT of apache restarts and it'll tee off the customers already setup to have apache start and stop like 50 times per day to add new domains.

    Then an Ensim tech (fixing an unrelated problem) gave me a hint on how to batch create domains and only have 1 apache restart, it's so simple I coulda smacked myself for never having thought of it myself. But that only helps when setting up many accounts at once, doesn't do a dang thing for setting up 1 new account 30 times a day.
    Gary Harris - the artist formerly known as Dixiesys
    resident grumpy redneck

  14. #14
    Join Date
    Dec 2001
    Location
    Above The Clouds
    Posts
    6,999
    700 in 15 days!
    Laurence Flynn @ atOmicVPS LTD
    Linux & Windows Cloud Hosting Solutions Powered by OnApp
    Fully Managed [Shared][Reseller][Cloud VPS] [Dedicated]
    Featuring the atOmicSTACK ● Speed ● Performance ● Reliability

  15. #15
    Join Date
    Aug 2002
    Location
    Australia
    Posts
    771
    Dixi dixi.. please share your secret

  16. #16
    Join Date
    Dec 2001
    Location
    Northern New York State
    Posts
    16
    PixelOptik,
    Most companies should be able to have you set up in the first 24 hours or so. If it takes them a lot longer than that (say more than 48 hours) you should be giving some serious thought to just how responsive their support may be down the line??

    Our company processes new accounts manually, and rarely (I can't remember an instance) can it take more than 6-8 hours.
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