
04-24-2009, 01:18 PM
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James Lee
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Join Date: Oct 2007
Posts: 3,755
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WHT Helpdesk Moved and LiteSpeed Powered?
Hello,
I noticed that the helpdesk has moved from http://www.webhostingtalk.com/helpdesk to http://helpdesk.webhostingtalk.com. As such when I click on the "Tracking URL" on replies by mods through WHT's helpdesk, the link is not working. Maybe iNet should correct the link.
Besides that, have any of you noticed that WHT is now running on LiteSpeed? 
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04-24-2009, 02:03 PM
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iNET Senior Community Advisor
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Join Date: Jun 2001
Location: Kalamazoo
Posts: 31,190
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Interestingly, the URL issue was due to a LightSpeed side effect. 
__________________
Do you have a WHT question or concern? Please open a helpdesk ticket.
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04-24-2009, 02:05 PM
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iNET Senior Community Advisor
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Join Date: Jun 2001
Location: Kalamazoo
Posts: 31,190
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We're testing Lightspeed again, and doing an ROI. So if anyone notices any issues, please let us know.
__________________
Do you have a WHT question or concern? Please open a helpdesk ticket.
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04-24-2009, 02:07 PM
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James Lee
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Join Date: Oct 2007
Posts: 3,755
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Great to hear that.
By the way, it's LiteSpeed. 
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04-24-2009, 03:05 PM
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Disabled
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Join Date: Mar 2009
Location: Toronto, Canada
Posts: 2,570
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I think I've noticed the pages across WHT have been loading faster, at least for me it has. 
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04-24-2009, 03:34 PM
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Web Hosting Guru
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Join Date: Sep 2006
Posts: 284
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Is it related to Litespeed that I am having issue while searching the forum?
2 out of 5 times, all I get is a blank page. 
(Or may be I am searching way too often)
Everything else seems to be working fine.
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04-24-2009, 04:35 PM
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Community Leader
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Join Date: Oct 2002
Location: cognito
Posts: 17,277
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Quote:
Originally Posted by JLHC
By the way, it's LiteSpeed. 
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We got an off brand for testing. 
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Have problems (don't we all)? Head over to the help desk
If at first you don't succeed, that's one data point.
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04-24-2009, 04:48 PM
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Web Hosting Master
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Join Date: Mar 2009
Location: Houston, TX
Posts: 666
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Quote:
Originally Posted by Fastian
Is it related to Litespeed that I am having issue while searching the forum?
2 out of 5 times, all I get is a blank page. 
(Or may be I am searching way too often)
Everything else seems to be working fine.
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Same thing has been happening to me since yesterday, additionally sometimes Firefox attempts to download the PHP files as if PHP wasn't configured.
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04-24-2009, 06:17 PM
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iNET Interactive
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Join Date: May 2001
Location: Dayton, Ohio
Posts: 4,869
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Quote:
Originally Posted by Fastian
Is it related to Litespeed that I am having issue while searching the forum?
2 out of 5 times, all I get is a blank page. 
(Or may be I am searching way too often)
Everything else seems to be working fine.
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The white page during a search is related to PHP memory limits being hit during the search. This is something that has been happening for about a week. I have expanded the memory limits numerous times, but larger queries keep pushing the boundaries.
I did a few searches for very broad terms, such as MySQL and hosting and I did not receive an error though. It's fairly intermittent and shows up during peak periods for searching. I'm still looking into it though.
Quote:
Originally Posted by txitcs
Same thing has been happening to me since yesterday, additionally sometimes Firefox attempts to download the PHP files as if PHP wasn't configured.
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I have been keeping an eye out for these occasions; the next time you receive one of these, can you open the file and see if it is indeed a PHP script or just the HTML? I suspect this is a header issue and that Firefox is not knowing to display the HTML.
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04-24-2009, 06:37 PM
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Web Hosting Master
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Join Date: Mar 2009
Location: Houston, TX
Posts: 666
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I'll open it up and check next time, but I'm positive there won't be any PHP in there...probably either HTML or a blank file...but I will double check anyway.
As far as the white pages, I haven't got them on the search, but rather on the index page of the forums.
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04-24-2009, 08:31 PM
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iNET Senior Community Advisor
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Join Date: Jun 2001
Location: Kalamazoo
Posts: 31,190
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Quote:
Originally Posted by JLHC
Great to hear that.
By the way, it's LiteSpeed. 
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Yes. Yes it is. It's kinda like, I usually spell form f.o.r.u.m. 
__________________
Do you have a WHT question or concern? Please open a helpdesk ticket.
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04-25-2009, 06:05 AM
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Web Hosting Master
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Join Date: Jul 2006
Posts: 1,078
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WHT seems much faster for me and the helpdesk is also quite snappy  , good work WHT 
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04-25-2009, 06:23 AM
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James Lee
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Join Date: Oct 2007
Posts: 3,755
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Yeah it seems that the helpdesk link has been fixed as well. 
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04-25-2009, 03:00 PM
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Web Hosting Master
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Join Date: Jan 2005
Posts: 2,099
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Page load times seem to be faster than before.  Litespeed rocks! 
I'm interested to see the stats compared with Apache.
Last edited by HD Fanatic; 04-25-2009 at 03:09 PM.
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04-25-2009, 04:48 PM
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AKA "Faze"
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Join Date: Mar 2007
Location: Washington State
Posts: 1,084
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THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
THANKYOU
If there was one thing that bugged me about WHT, it was the loadtimes, but MUCH, MUCH better now. Thanks. 
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