I just had my first technical difficulty with servint. I simply called them up, NO WAIT TIME! I got put through to a real live technician, and better yet (i wouldn't have believed this if it didn't actually happen to me), I was on the phone with someone who was able to fix the problem on the fly!!!!
The whole process took less time than it did to log in here and post. Wow!
I'm hearing quite a few good things about Servint, I asked few sales questions recently and David James answered them promptly and very professionally going out of his way to explain to me why WHMCS was not offered at a discounted rate. I will be purchasing their services shortly and will post a review here in a few months.
But remember, don't read too much into the results.. as they are not always indicative of the performance you can expect out of a VPS. They are more like testing theoretical maximum's (or the 'burst' capability).