They gave no notice that the service would be discontinued, meaning I lost a whole set of forums and a journal, both of which are un replaceable.
Also, to add insult to injury, when i signed up they promised that they would register the domain under my name, so that I would own it. I look now only to see that it is actually registered under their name, and it appears that I do not own it. If anyone wants to check, you can run a search on www.nanaki.co.uk
I used this hosting company on reccommendation of 2 friends, both of whom were also screwed over by the company in the end. A friend of mine filed a complaint with trading standards about them (I have since done the same) and was told that squareinternet owe the government money and are behind on their business taxes, as well as having messed around a large amount of people.
Iwould STRONGLY advise people NOT to buy hosting from squareinternet.co.uk or starhosts.net - these are the only aliases I know that the company goes by.
I would love to hear from anyone else who has been mis treated by squareinternet or starhosts, drop me an email on [email protected] or a msn at the same address.