They're terrible, even after you cancel your account with them!
I canceled my account on 9/13/2002 (after over 2 weeks of trying, but that's a different story told in a different thread). Here is part of the confirmation email I received from ImHosted.com:
Per your request, your account has been closed. Your closing balance was $0.00, nothing will be billed to your card to close the account. If we can be of further assistance, please feel free to contact us.
Fantastic! I thought I had finally received some service from them.
Fast forward to today. I'm looking at my credit card bill, and what do I see? A brand new charge from ImHosted, dated 10/22/2002. WTF?
I have attempted to contact them. It's more like black magic than an exact science. Sometimes you get a response, sometimes you don't.
In any event, this is just the latest "negative" experience I have had with them. I don't feel this is inappropriate in any way because it is (in some way, at least) a reflection on how they run their business.
There is a guy that post here somtimes, I believe his screen name is even ImHosted, I would contact him, as he has been very helpful in getting matters solved. He has always been very helpful and considerate when asking for assistance.