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  1. #1

    * Please advice on who is most reliable. (Dedicated)

    Hi,

    Please advice me on which company is most reliable for a dedicated hosting package. Please share from experience as I know there would be many sellers here. It would be to host an e-commerce site with lots of data to be downloaded. I would need lots of bandwidth so the extra charges is an important factor. Anyhow please do advice as reliability is key for me.

    Also, if you could rank them in terms of the following, that would be great! (1 being the worst and 10 being the best)

    1) Reliablity -
    2) Cost -
    3) Additional cost (backup, bandwidth and etc) -
    4) Support -
    5) Uptime -
    6) Performance/Speed -
    7) Ease of use -
    8) Terms and conditions -

    Thanks guys!

    Regards,
    Loh

  2. #2
    Join Date
    Aug 2002
    Location
    Kelowna B.C.
    Posts
    1,687
    The most reliable is Rackspace.com but you're not gonna find too many around here who own a rackspace server because they are so expensive. They OWN in every category but price.
    Hosting.Express | Affordable Web and Email Hosting
    Shared | Reseller | 24/7 Support | NSA Free
    SPECIAL OFFER - domain name, email and cPanel web hosting = $3.73 per month | Contact Us: 1-800-861-1888

  3. #3
    Join Date
    Aug 2001
    Location
    United kingdom
    Posts
    1,003
    We have several servers with Rackspace, and we've been with them for well over a year now. Here are my ratings:

    1) Reliablity - 10/10 - They've got VERY good uptime and support, they use only high quality, branded server parts.

    2) Cost - 8/10 - Rackspace don't get top marks here as a lot of people would say that they are costly. But you do get what you pay for, and it's well worth it since you get great uptime, support and reliability from one company.

    3) Additional cost (backup, bandwidth and etc) - 9/10 - They've got anything else you want extra basically... just ask for it.

    4) Support - 10/10 - There's always someone there to answer your questions. They have real 24x7 telephone support and they constantly answer support tickets.

    5) Uptime - 10/10 - They've kept their network uptime to 100% over the past year or so which is very impressive. Server uptime is another matter, but our servers have been up for more than 99.999%. The reason the server hasn't had 100% uptime is due to rare Apache restarts each month. But our servers have all got more than 100 days of uptime, with 172 days of uptime being the longest.

    6) Performance/Speed - 10/10 - Very fast and reliable network.

    7) Ease of use - 10/10 - They've got a contorl panel that you use to manage your account and servers with. So one login to manage all servers... you can check bandwidth, invoices, support ticket status etc.

    8) Terms and conditions - Not too sure how to rate this, their terms and conditions are standard, more or less the same as other hosts, no adult materials, no spamming etc.

    Just my thoughts on Rackspace .

    Alan
    Alan Ho
    Former Systems Administrator

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