View Poll Results: Does your vendor notify you initially, and update you.
- 4. You may not vote on this poll
Yes, but generally way too long after the problem starts.
Yes, right as the problem begins, and continues to update us.
No, we don't really get the real story until after they have substantial information.
No, I never hear anything directly from them.
Thread: Communication from your vendor.
10-25-2002, 03:59 AM #1Web Hosting Master
- Join Date
- May 2002
- Modesto, CA
Communication from your vendor.
When you absolutely need to know.
When you simply haven't heard anything.
Everything is down, and you're in the dark.
Does your vendor notify you as to why?
If you have DSL with pacific bell, you never hear anything about your service, why it was out, it's just out and you're stuck.
Your hosting company's service fails, and you never hear anything from them, or you get dodgy answers.
I think there isn't enough commentary from customers about how their vendors treat them.
What are you thoughts, and do you want to do something about it?dotGig
<:<: [Fruit eating linux administrator]