Hi! I have been with Dixiesys for two months now, and I feel like I should share my experience with newbies, who are looking for hosting.
I was attracted to them mainly because of the favorable reviews here and the pretty cheap prices. I have to admit that I was skeptical at the beginning, because, well they are from Alabama and we all know that Georgia is better
But anyway, I entrusted them my game fan-site, which holds the small community together. So far I have been amazed by their service. I have had very few problems, but the response time to support tickets is usually less than two hours. They also offer Irc channel and phone support. I tried to contact them by phone, but I couldn't, so I guess this is a minor minus. However, as I already stated, their support forums and ticket system are great, and the IRC channel is fairly decent, too, so that has not been a problem, yet.
During these two months I experienced downtime once for about two hours, but it was announce in advance, so I was prepared mentally. The speed is really excellent, including the FTP. Another major plus is that they offer Ensim, which I love.
A happy customer here. Keep up the good work, guys, and I will be giving you my money for a long time.
oh yeah, my page is http://www.thecrayer.com, but please don't visit it unless you really have to, because I don't have that much transfer available