I was wondering if anyone who has lots of experience with psoft and hsphere could answer a couple questions
First - I understand users can modify their own quotas for many things, when they do this is their billing automatically adjusted? and can you set definite limits( as in they can't raise it but so high).
Furthermore, has anyone ever had security issues with hsphere; does the automated registeration system work well, and how fast are their upgrades/ how long do they take to install?
They actually have bugs that ive seen in the current version. It will say unlimited on disk quotas and mail quotas but im not sure if you can go past until i test it. I think once hsphere is fully set up ; it works beautifully but like all software it has bugs.
Ok, because there seems to be some weird rumors going around about HSphere, let me try to answer this.
With HSphere you set up plans. These plans go in groups. A user can upgrade their plan and therefore they get billed more or less, but they can't switch to a plan in another group without admin help and the admin can set up to moderate everything that is changed.
You can also add services that cost extra to plans. So say you want to allow Shared SSL access, you can set that up and say it's a $10 one time fee, or it's $5/mo or whatever.
A user can't just say, I want 10gigs HD.
As for bugs, the last version (Beta) had a bug that made resold accounts set the Disk Space to 0. That was fixed like 2 days later. It's just like anything else, the Beta's sometimes have bugs. If you just wait for a release, your good to go.
My tests show that a user can only increase the resources available to him within the limits that you set (setting the limits is an additional procedure separate from defining a plan).
I also believe that the system will not allow him to switch to a higher level of resources WITHIN the limit if he does not have enough credit to pay for that.
So if you set the disk quota to 100 MB when you defined a plan and then set the maximum disk quota (limit) to 200 MB, the user will be able to increase disk quota only to 200 MB and only if he has available credit.
That is my understanding. Please correct me if I wrong.
The most annoying thing about H-Sphere for me is the way it treats the disk quota assigned for web site files and mailboxes. It looks to me that the system threats them separately, and, what is worse, you cannot set the TOTAL disk quota assigned for mailboxes. This quota is the result of the multiplication of the number of mailboxes by the individual mailbox disk quota. So if you set the number of mailboxes in a plan to 100 and the disk quota for a mailbox to 10 MB, then the system will allow a user to use up 2000 MB of disk space for e-mail (if he decides to use full allowed capacity of each mailbox).
What is even more peculiar - you will not be able to see how much disk space all the mailboxes use - to get that figure, you will have to check each mailbox and sum up their disk space usage.
When I contacted my provider about that issue, they assured me that this would be fixed shortly. They use version 2.2 of H-Sphere, perhaps version 2.3 sorts this out.
Again, I may have overlooked something and if so, please correct me.