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  1. #1

    WebReseller Issues

    WebReseller has been DoS'd several times in the past few weeks, they now have a verified threat.

    Those whom are currently WebReseller customers, please do not fear, and be sure to alert your customers of this problem.

    They are working to fix this, please give them a chance, they are still quite possibly one of the best all around dedicated server companys out there.
    Ross Sherman
    ENVISION7.com

  2. #2
    Join Date
    Aug 2002
    Location
    California
    Posts
    247

    Re: WebReseller Issues

    Isn't a DoS attack in and of itself, a verified threat?
    I'm not a customer, can I still be fearful?

    Originally posted by rsherman
    WebReseller has been DoS'd several times in the past few weeks, they now have a verified threat.

    Those whom are currently WebReseller customers, please do not fear, and be sure to alert your customers of this problem.

    They are working to fix this, please give them a chance, they are still quite possibly one of the best all around dedicated server companys out there.
    argonblue.com | sales | 800.710.8004
    LA Grand Avenue, Rancho Cordova, cages, racks and power plus HE Fremont cabinets available!

  3. #3
    Hehe, this was just the information I was provided with.
    Ross Sherman
    ENVISION7.com

  4. #4
    Join Date
    Aug 2002
    Location
    California
    Posts
    247

    Originally posted by rsherman
    Hehe, this was just the information I was provided with.
    argonblue.com | sales | 800.710.8004
    LA Grand Avenue, Rancho Cordova, cages, racks and power plus HE Fremont cabinets available!

  5. #5
    Ross Sherman
    ENVISION7.com

  6. #6
    Join Date
    Nov 2001
    Posts
    852
    They said one of our servers has been receiving a lot of inbound DOS attacks and they unplugged it toinght and network performance still hasnt improved so i dont think it was our server. This weekend was our servers fault though but they unplugged it before any diagnostics could be done to find out the source. They do not know the sources of all the DOS attacks and i hope they come up with a solution to help filter out these attacks. We run iptables and everything else to ward them off, but the data still has to get to the server so it still fills their pipe even though you are blocking it at the server level. They need a router level solution, filter spoofed IP addresses, fragmented packets etc.

  7. #7
    Join Date
    Aug 2002
    Location
    California
    Posts
    247
    I don't know whats worse... downing a switch port and causing a packet storm or your ISP trying to tell you that you have to pay for the data from a packet storm against a "neighbor".
    Originally posted by goodness0001
    They said one of our servers has been receiving a lot of inbound DOS attacks and they unplugged it toinght and network performance still hasnt improved so i dont think it was our server. This weekend was our servers fault though but they unplugged it before any diagnostics could be done to find out the source. They do not know the sources of all the DOS attacks and i hope they come up with a solution to help filter out these attacks. We run iptables and everything else to ward them off, but the data still has to get to the server so it still fills their pipe even though you are blocking it at the server level. They need a router level solution, filter spoofed IP addresses, fragmented packets etc.
    argonblue.com | sales | 800.710.8004
    LA Grand Avenue, Rancho Cordova, cages, racks and power plus HE Fremont cabinets available!

  8. #8
    Join Date
    Jun 2002
    Posts
    233
    I've already given webreseller a lot of chance. In the game hosting business, high pings are like a down server. So basically, in the last month my uptime has literally been 70% - I think thats far more than a chance.

  9. #9
    Join Date
    Jun 2001
    Posts
    960
    I've also started to see a major network slowdown affecting my Webreseller servers and I haven't seen any announcement from them regarding this issue either via email or forum.

    I hope webreseller could clarify and resolve this issue ASAP.

  10. #10
    Join Date
    Mar 2001
    Location
    UK
    Posts
    278
    I'm also their customer, and I have noticed that my HTTP services are down sometimes these days, luckily, I monitor my server within hours, and then I su and restart HTTP again, otherwise, my customers may claims that they can FTP but not HTTP blablabla..

    Until I read this post, I haven't noticed they have this major problem, they may need to report this serious network concern to the customers as we have some info. in file to report to existing customers! Bad communication with customers is always the main problem in the hosting industry.

    They do have great connection, but they have to improve their emergency state arrangement. Faster action to rectify the problem, faster notice to current customer!

    I hope the tech @ webreseller can fix the problem as soon as possible.
    Hozting.com - Professional Hosting since 2000

  11. #11
    Join Date
    Nov 2001
    Posts
    852
    If you have a dedicated server, the actual server uptime is you responsibility, and they are responsible for the network. They got the problem fixed lastnight with yipes around 12:00 AM and their pings went from 300+ down to 30 ms.

  12. #12
    Join Date
    Jun 2001
    Posts
    960
    That'd be just great. I'm still monitoring the connection closely. I hope there'll be no more DDoS attacks.

  13. #13
    Join Date
    Feb 2001
    Posts
    1,247
    Webreseller is getting lots of ads by its user in WHT

  14. #14
    Join Date
    Jun 2001
    Posts
    960
    Yeah, I think so... good ads and bad ads

  15. #15
    Join Date
    Feb 2001
    Posts
    1,247
    Good or Bad they are getting Famous......
    Hows there services?

  16. #16
    Join Date
    Nov 2001
    Posts
    852
    They service is really good, i have been able to get ahold of techs around the lock if need be.

  17. #17
    Join Date
    Mar 2002
    Location
    Westbury, LI NY
    Posts
    1,705
    ?lcok == noc?

  18. #18
    Join Date
    Jun 2002
    Location
    Silver Spring, Maryland
    Posts
    256
    "Lock" pretty much has to be "clock."

  19. #19
    Join Date
    Mar 2002
    Location
    Westbury, LI NY
    Posts
    1,705
    Oh, I thought hee said they were pretty good at having technicians around the NOC. Oops.

  20. #20
    Join Date
    Jun 2002
    Location
    Silver Spring, Maryland
    Posts
    256
    Lol, I noticed, but that doesn't make much sense. "Around the clock" is a very common saying though
    Last edited by no1v2; 10-24-2002 at 03:15 AM.

  21. #21
    lol @ no1v2

    Yeah, I do hope WebReseller fixes these issues though, they are affecting us all.
    Ross Sherman
    ENVISION7.com

  22. #22
    Join Date
    Jun 2001
    Posts
    960
    It seems that the network problem's been fixed and back to full speed.

  23. #23
    Its funny seeing all you guys I know from gamesnet chatting on this forum.

    #tactix (soon to be launched company)
    #addicted (6-0 CAL-O newbs!)
    --Andrew
    http://andrewloe.com/

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