View Poll Results: Do you have IRC based support?

Voters
23. You may not vote on this poll
  • Yes

    6 26.09%
  • No

    17 73.91%
Results 1 to 7 of 7

Thread: IRC Support?

  1. #1

    IRC Support?

    Just curious how many hosts offer support on some form of a IRC channel? Do you maintain this channel on your own server, or another network? Is your server linked to a network or standalone?


    Thanks
    Zach

  2. #2
    Join Date
    Mar 2002
    Location
    Chesterton, IN
    Posts
    792
    IRC is just a bad idea unless you have a very large customer base. It is just another hassle to deal with, especially if you maintain the channel on your own server. Stick with the different IM clients (such as AIM, ICQ, MSN, etc), IMHO.
    Matt De Leon
    GreekComm - http://www.greekcomm.com/
    Online Community for Greek Fraternities and Sororities.

  3. #3
    Join Date
    Oct 2002
    Location
    Hershey, PA
    Posts
    287
    I believe sticking with the IM communication is the best route. Smidwap is right; dealing with IRC can get too much to handle especially if people spam your channals with crazy sayings to shut your channal down.
    IQ Studio
    www.IQStudio.net
    [email protected]
    Create.Design.Innovate

  4. #4
    i guess what would be really good is a gateway from all the popular im clients + irc + live chat into one server, so i wouldnt have to switch between thingzors all the time =]

    paul
    * Rusko Enterprises LLC - Upgrade to 100% uptime today!
    * Premium NYC collocation and custom dedicated servers
    call 1-877-MY-RUSKO or paul [at] rusko.us

    dedicated servers, collocation, load balanced and high availability clusters

  5. #5
    Those of you who do offer IRC support. Are you running your own servers? If so what ircd software are you running?

    Thanks
    Zach

  6. #6
    Join Date
    Aug 2001
    Posts
    311
    I use Unreal + epona for mine, I don't use it for support though.

  7. #7
    Join Date
    Jun 2002
    Location
    Sydney, Australia
    Posts
    1,745
    We run a standalone IRC server on one of the FreeBSD boxes in the office - it uses UnrealIRCD + Epona services.

    Somebody will usually be on there a lot of the time, but it's not an official support medium even though questions can be asked.

    --Shaun
    Shaun Ewing
    http://shaun.net

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