View Poll Results: Do you have IRC based support?

23. You may not vote on this poll
  • Yes

    6 26.09%
  • No

    17 73.91%
Results 1 to 7 of 7

Thread: IRC Support?

  1. #1

    IRC Support?

    Just curious how many hosts offer support on some form of a IRC channel? Do you maintain this channel on your own server, or another network? Is your server linked to a network or standalone?


  2. #2
    Join Date
    Mar 2002
    Chesterton, IN
    IRC is just a bad idea unless you have a very large customer base. It is just another hassle to deal with, especially if you maintain the channel on your own server. Stick with the different IM clients (such as AIM, ICQ, MSN, etc), IMHO.
    Matt De Leon
    GreekComm -
    Online Community for Greek Fraternities and Sororities.

  3. #3
    Join Date
    Oct 2002
    Hershey, PA
    I believe sticking with the IM communication is the best route. Smidwap is right; dealing with IRC can get too much to handle especially if people spam your channals with crazy sayings to shut your channal down.
    IQ Studio
    [email protected]

  4. #4
    i guess what would be really good is a gateway from all the popular im clients + irc + live chat into one server, so i wouldnt have to switch between thingzors all the time =]

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  5. #5
    Those of you who do offer IRC support. Are you running your own servers? If so what ircd software are you running?


  6. #6
    Join Date
    Aug 2001
    I use Unreal + epona for mine, I don't use it for support though.

  7. #7
    Join Date
    Jun 2002
    Sydney, Australia
    We run a standalone IRC server on one of the FreeBSD boxes in the office - it uses UnrealIRCD + Epona services.

    Somebody will usually be on there a lot of the time, but it's not an official support medium even though questions can be asked.

    Shaun Ewing

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