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  1. #1
    Join Date
    Aug 2001
    Posts
    4,028

    Unhappy Subdomains are not working...

    Hey guys.

    Was hoping someone might be able to give me some info...

    As of right now, NONE of my client accounts have their subdomains working... I went into WHM and enabled subdomains on all accounts, but still nothing.

    Any idea?

  2. #2
    Join Date
    Jun 2002
    Location
    Arabia
    Posts
    678
    No expert, but I've had this happen before. Support fixed it but here's what I remember from it.

    Were the sub-directories working before?

    The redirects to the directories might be the problem - check the httaccess (sp)

  3. #3
    Join Date
    Oct 2002
    Posts
    63
    did you mean that the user control panels doesnot have the feature of subdomains or their subdomains are not working when added..

  4. #4
    Join Date
    Nov 2001
    Location
    Canada, Ontario
    Posts
    17
    i think the sub-domain just don't work, i think i know the problem

    when they create a sub-domain, stay it like that do not put the url and make it as a redirect or it will not work

    when you create a sub-domain it will make a folder (same name as the sub-domain) and put all your files there and everything should work fine

    but if you want to make domain.com/test as test.domain.com now you should make it as a redirect

    ok i think everything right
    Last edited by Aube; 10-22-2002 at 08:16 PM.

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