Results 1 to 6 of 6
  1. #1

    Unhappy tracert www.shareup.com

    Hello! I have a site in tera-byte and I find it is toooo slow to access. (DSL connection)
    I write an email to t-b, they said:

    ////Mail One:
    I have done a couple modifications to the server that should help the connection timeout problems.
    I am keeping my eye on the server for now, and it seems like it is handling requests alot better.
    If you continue to have problems, please reply and we can look into some other solutions for this problem.
    /////Mail Two:
    It is not the servers that are slow, both your sites are loading instantly now. The modifications I did allow for more people to connect to the server, so the initial lag on connection is gone.

    If the sites are slow for you now, please preform a traceroute to our servers. This will tell us if there are some networking issues outside of our network.
    But,
    A: I can open almost *ANY* websites instantly, except mine
    B: When I preform a traceroute to *ANY* sites, they are all timeout
    A vs B

  2. #2
    Join Date
    Sep 2002
    Location
    perl -le '$_=`man perlfaq1`;print/"(j.*)"/'
    Posts
    280
    [[email protected]:~].[02:12pm]% traceroute 216.234.161.11
    traceroute to 216.234.161.11 (216.234.161.11), 30 hops max, 38 byte packets
    1 64.246.36.1 (64.246.36.1) 0.700 ms 0.342 ms 0.369 ms
    2 207.218.223.7 (207.218.223.7) 0.659 ms 0.393 ms 0.399 ms
    3 207.218.223.4 (207.218.223.4) 0.468 ms 0.444 ms 0.450 ms
    4 64.200.162.1 (64.200.162.1) 0.884 ms 0.932 ms 0.817 ms
    5 dllstx1wcx1-pos.wcg.net (64.200.111.177) 6.334 ms 6.272 ms 6.247 ms
    6 chcgil1wcx2-oc48.wcg.net (64.200.240.25) 175.867 ms 177.138 ms 199.698 ms
    7 chcgil9lcx1-oc48.wcg.net (64.200.103.118) 29.226 ms 29.609 ms 29.311 ms
    8 chcgildtgr00.bb.telus.com (154.11.3.5) 29.535 ms 30.819 ms 30.050 ms
    9 chcnil23gr01.bb.telus.com (154.11.11.1) 32.376 ms 32.195 ms 33.610 ms
    10 toroonxnbr00.bb.telus.com (154.11.11.5) 79.358 ms 79.474 ms 78.260 ms
    11 toroonnlbr00.bb.telus.com (154.11.11.37) 81.714 ms 78.600 ms 79.957 ms
    12 wnpgmbabbr00.bb.telus.com (154.11.11.42) 101.468 ms 79.144 ms 78.989 ms
    13 edtnabkdbr01.bb.telus.com (154.11.10.153) 78.291 ms 80.012 ms 78.363 ms
    14 edtnabkdgr01.bb.telus.com (154.11.10.137) 80.182 ms 79.103 ms 79.332 ms
    15 edtnabxmdr01.bb.telus.com (205.233.111.100) 79.607 ms 81.999 ms 78.374 ms
    16 EDTNABXM-TERB01.ab.tac.net (209.115.218.194) 81.362 ms 79.367 ms 79.579 ms
    17 cat6006-vlan400.edm.tera-byte.com (216.234.160.22) 85.922 ms 84.529 ms 88.172 ms
    18 cat6006-vlan400.edm.tera-byte.com (216.234.160.22) 85.549 ms !X
    Richard Ward
    1 NET LANE, LLC.
    http://www.1NL.net
    The low cost data center.

  3. #3
    Join Date
    Jul 2002
    Location
    The Big Easy -New Orleans
    Posts
    341
    Tracing route to raptor.tera-byte.com [216.234.161.11]

    over a maximum of 30 hops:


    1 <10 ms <10 ms <10 ms (removed)
    2 <10 ms <10 ms <10 ms (removed)
    3 <10 ms <10 ms <10 ms (removed)
    4 10 ms 20 ms 10 ms wsip66-210-231-28.no.no.cox.net [66.210.231.28]
    5 150 ms 10 ms 201 ms 68.11.14.21
    6 <10 ms <10 ms <10 ms mctybbrc01-pos0101.rd.no.cox.net [68.1.0.64]
    7 10 ms 10 ms 60 ms dllsbbrc02-pos0102.rd.dl.cox.net [68.1.0.67]
    8 40 ms 30 ms 40 ms unknown.Level3.net [209.246.152.233]
    9 40 ms 40 ms 30 ms pos5-0.core1.Dallas1.Level3.net [209.244.15.142]
    10 20 ms 20 ms 20 ms acr1-so-6-0-0.Dallas.cw.net [208.172.131.225]
    11 40 ms 40 ms 40 ms agr4-loopback.Chicago.cw.net [208.172.2.104]
    12 41 ms 40 ms 40 ms dcr1-so-1-3-0.Chicago.cw.net [208.175.10.29]
    13 40 ms 40 ms 40 ms telus-services-inc.Chicago.cw.net [208.175.10.90]
    14 40 ms 40 ms 40 ms chcnil23gr01.bb.telus.com [154.11.11.90]
    15 80 ms 90 ms 91 ms toroonxnbr00.bb.telus.com [154.11.11.5]
    16 80 ms 90 ms 90 ms toroonnlbr00.bb.telus.com [154.11.11.37]
    17 80 ms 90 ms 90 ms wnpgmbabbr00.bb.telus.com [154.11.11.42]
    18 80 ms 91 ms 90 ms edtnabkdbr01.bb.telus.com [154.11.10.153]
    19 80 ms 100 ms 90 ms edtnabkdgr01.bb.telus.com [154.11.10.137]
    20 80 ms 90 ms 90 ms edtnabxmdr01.bb.telus.com [205.233.111.131]
    21 91 ms 90 ms 90 ms EDTNABXM-TERB01.ab.tac.net [209.115.218.194]
    22 90 ms 90 ms 90 ms cat6006-vlan400.edm.tera-byte.com [216.234.160.22]
    23 90 ms 90 ms 90 ms fw-tb-fxp0.edm.tera-byte.com [216.234.160.42]
    24 91 ms 90 ms 90 ms raptor.tera-byte.com [216.234.161.11]

    Trace complete.
    Lagniappe Internet L.L.C. - Wholesale Reseller and VPS Hosting.
    Lagniappe (lan-yap) - An extra or unexpected gift or benefit.
    HostEntrepreneur - Hosting news, reviews, tips, tricks, help and the occassional rant

  4. #4
    Take a look at www.tracert.com to check your site's performance from virtually all over the world.
    It's a very useful site for such situations
    321Host-It Internet Services
    http://www.321host-it.com
    ICQ: 17021242 E-mail: [email protected]

  5. #5
    Thank you all.
    That is to say, my site is ok, right?

  6. #6
    Join Date
    Feb 2002
    Posts
    36
    Your site is fine. Tera-Byte is restricting ICMP traffic at their perimeter router's/firewall inorder to protect their internal servers.

    I have roughly eight (8) sites hosted at tera-byte.com.

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