This email is to follow up to the notice you received recently from Tucows and to explain the reason for this transition.
dotManiac.com has acquired the customers from BudgetRegister.com. This transition is taking place because BudgetRegister is no longer able provide support for your account. Since your domain name was registered through the Tucows OpenSRS reseller program, we are able to provide a seamless transition of your account to continue to provide you with excellent customer service and technical support.
While we realize how this transition sounds, we sincerely hope you understand that this is not a solicitation for business. It is a legitimate transition of your account to continue ongoing support for your domain names. We would have preferred for BudgetRegister to send out an initial notice and post an explanation on their web site. For whatever reasons, they were unable to do so. Based on the information we have, we are presuming that they will be shutting down shortly.
What this means to you is that dotManiac.com will take over management of your domain names effective October 17th, 2002. Your domain names will NOT be interrupted in any way and will remain in force through the term of their registration or renewal. If you were receiving URL or Address forwarding for your domain name, you will need to transition this to dotManiac's forwarding service.
We have been informed from numerous BudgetRegister customers that they have paid for services that they have not received. If this applies to you, you will need to contact us at [email protected]. We will not be able to help you recover your money but we may, depending upon the services, be able to help fulfill the services you paid for. This must be addressed on a case-by-case basis.
It is our intent to make this transition as easy as possible. To that end, we have provided you with the option of using the old interface you are familiar with or to migrate your domains to the dotManiac.com management interface. Whichever you choose, you can access either through our web site at http://dotmaniac.com/
dotManiac.com offers the same low prices for the services you previously received from BudgetRegister. We also offer great features such as our Free Redirection and low cost web hosting. You will also find that dotManiac.com offers an excellent domain control panel which makes managing your our domains extremely easy. You can view our service offerings at http://dotmaniac.com/services/
We obviously know who you are, here is a little information about ourselves: Our company is Interlink Network Group, Inc. and we operate in Vancouver, Washington. We sell web services under our branded web site "dotManiac.com". Our company is 10 years old and are committed to providing you with excellent customer service.
We would like to welcome you to dotManiac.com, and hope you enjoy your experience. If you have any questions or comments about this transition we welcome you to contact us. We ask for your patience during this time as we are receiving high volumes of support questions, but all support requests will be responded to.