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  1. #1
    Join Date
    Jul 2002
    Location
    Saskatchewan, Canada
    Posts
    66

    Accessing any GUI screens from internal network now impossible??

    Last week, everything operated normally on our RaQ's and our internal network.

    This week, any PC's that are connected to the RaQ4r's on the same internal network cannot access any of the GUI screens...../admin......./siteadmin...........etc.

    If we unplug the PC and place it on an external network, it can access everything just fine.

    Any ideas??

  2. #2
    Join Date
    Jul 2002
    Location
    Saskatchewan, Canada
    Posts
    66
    Forget it...........one of my guys just figured it out to be a ZoneAlarm problem.........

    Sorry...

  3. #3
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    What was the solution?
    Blacknight
    ICANN accredited domain registrar

  4. #4
    Join Date
    Jul 2002
    Location
    Saskatchewan, Canada
    Posts
    66
    Well, the rep using the computer changed the firewall settings to be more secure (not needed since we are already behind our hardware firewalls) and that caused the servers IP block not to be in a trusted zone area.

    Once we added the server's IP block to the trusted network, all worked great.

  5. #5
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    Thanks for the reply.
    Some of our clients have reported very strange issues with firewalls etc., but as each firewall is different we haven't been able to solve the problem for all of them.
    The RAQ self-signed certs cause problems with ZoneAlarm, while standard https: connections, such as those generated by webmin work fine... very odd
    Blacknight
    ICANN accredited domain registrar

  6. #6
    Join Date
    Jul 2002
    Location
    Saskatchewan, Canada
    Posts
    66
    Originally posted by blacknight
    The RAQ self-signed certs cause problems with ZoneAlarm, while standard https: connections, such as those generated by webmin work fine... very odd
    Our findings exactly!

  7. #7
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    Hehe.. some I'm not mad!!
    Blacknight
    ICANN accredited domain registrar

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