Anyone here have been with WCSHost.NET? Does anyone know if they have online support via ICQ?

I'm having problem with them right now, I requested the mail quota to be configurable to 5mb, but it was restricted by default to 2mb, quite small considering the free email out there like Yahoo have 6mb mailbox quota.

My domain name won't resolve yet, when I ping ns1.jt-studio.com, it works well, when I ping www.jt-studio.com, it won't work at all, neither jt-studio.com... I've already configured my domain provider to use the name server of WCSHost.NET but it still won't work, I'm having trouble finding where the culprit is, my domain provider or hosting provider?