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  1. #1
    Join Date
    Sep 2002
    Location
    http://www.hostriot.com
    Posts
    135

    Kayako esupport...

    Is Kayako esupport any good? I dont know anything about it. But from what I have seen on the demo and on there hosting sites that use it, it seems pretty nice

    Anyone here use Kayako esupport?

  2. #2
    Join Date
    Aug 2001
    Location
    Orange County, CA
    Posts
    532
    From what I've seen, the majority of webhosts on this forum who are using Kayako are very happy with it.

    Their product supports MTA piping, is multilanguage capable and very configurable.

    My only complaint with the product was a cluttered admin/staff GUI.
    Jeff Standen, Chief of R&D, WebGroup Media LLC. - LinkedIn
    Cerb is a fast and flexible web-based platform for business collaboration and automation. http://www.cerbweb.com/

  3. #3
    Join Date
    Sep 2002
    Location
    http://www.hostriot.com
    Posts
    135
    Cool

    Who has it though? I want to check out your website to see how integrated it into your site, how it looks, etc...

    thanks,
    -hostriot

  4. #4
    Jeff,
    By cluttered if you meant the top headers that take up some space then I would like to add that we have fixed that in our upcoming release by adding the ability to contract and expand the headers (The logo & the menu). If you meant anything else then please let us know, we are always open to feature suggestions.

    HostRiot,
    If you wish to check out example urls then you can visit any of our clients listed on frontpage and look for their support pages.

    Regards,

    Varun Shoor
    eSupport - Feature Packed & Robust Support System (Supports email+web based interface)
    LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
    http://www.kayako.com

  5. #5
    Join Date
    Nov 2001
    Posts
    852
    go to modernbill.com

  6. #6
    Join Date
    Sep 2002
    Location
    http://www.hostriot.com
    Posts
    135
    I would buy it, but I cant afford that much

  7. #7
    Join Date
    Nov 2001
    Posts
    852
    i didnt mean buy modernbill, but they have it integrated into their website for you to see

  8. #8
    Join Date
    Aug 2001
    Location
    Orange County, CA
    Posts
    532
    Hey Varun --

    It's a great product, you guys have done an admirable job.

    I'll PM you my comments rather than thread-jack.

    Thanks!
    Jeff Standen, Chief of R&D, WebGroup Media LLC. - LinkedIn
    Cerb is a fast and flexible web-based platform for business collaboration and automation. http://www.cerbweb.com/

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